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DVDY.com expired @ Name.com BUT not purchasable !!

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emadpino

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Hi guys

Today i wish to share with you my recent experience to purchase an expired domain name from the expiring domains at Name.com

I saw the domain name DVDY.com 3 days ago in the expiring domains list at the price of $149.99 as i remember. i did not instantly buy it but waited another day, the price dropped to $74.99 it is when i made the decision to instantly buy and secure it for myself. here is what happened:

I added the domain to my cart and clicked to pay BUT the order failed with no obvious reason. however there was no any problem with my credit card used as confirmed later by my bank.

So i called Name.com but no answer of course as it is Xmas holiday, i emailed them hoping to get a quick response and in the same time i tried to place a new order for the same expired domain using Paypal balance, the same happened again, the order failed !! so the problem now relies at Name.com side not my payment side.

Yet i tried to buy another expired domain, order successful !! so there is a specific problem with this expired domain no payment problem no tech issues i guess.

Anyway i asked Name.com in my email for clarification and also asked them to place the order for me. here is their response:

name 1.jpg

SO i replied asking what did they mean by saying " domain has a client hold in place" ?
the domain is in the expired list and it should be instantly purchased like any other expired domain in their list. i just made another purchase for another expired domain and it went just fine!! Here is their response:

name 2.jpg

Forget about all the above, after this response from Name.com, i looked up the domain again in their expiring domains and guess what ? the domain DVDY.com is still there and its price has been reduced to $39.99 !!
dvdy.jpg

It means the domain is going through a normal process of the expiring domains on Name.com just like any other expiring domain in the list and there should be no problem to purchase it and have it instantly secured in your Name.com account.

BUT, based on their response, i am sure any future order for this domain will fail because it is somehow reserved ??!!

So what do you guys think ?
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
I've tried to buy domains at name.com before with the same status and experienced the same scenario. You won't be able to buy the name, and eventually it will complete the expiry process (unless owner is able to renew) and go to pending delete and drop.
 
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I've tried to buy domains at name.com before with the same status and experienced the same scenario. You won't be able to buy the name, and eventually it will complete the expiry process (unless owner is able to renew) and go to pending delete and drop.

I am no longer trying to buy it, i am just wondering why it is still in the expiring list even after Name.com response.
dvdy.jpg
 
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You weren't the only one. Not sure if there is conspiracy here or lottery luck. They released it and it was grabbed, obviously. Support is acting like they had no idea how the RGP clientHold works.

The FAIR way to handle this would have been announce that it would be released BEFORE it was released, or let everyone deposit the cost and hold a random drawing.

Maybe they will add their own auction platform now.

My question is did they release the lock and it was grabbed for $19.99 or did it reset to the max COM price for $150?
 
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I tried to take it and didn't work...
I bought other dropping domains and it worked, I purchased the same way animalized.com and it worked perfectly.
 
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I too tried unsuccessfully twice, once at $149.99 and $19.99.
Must be some glitch.
 
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I tried as well, it was certainly a glitch, Name.com expiring names go to a Sedo parked page, and this one never did that.
 
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NO Glitch guys, it was clientHold, which is set by name.com. I emailed to tell them that they could chose to release that hold before it went into RGP, because once it hits RGP the registrar (name.com) does not have control. It would have gone into RGP on 31 December. So the smart thing to do if you are name.com is to release the hold, then at least the name stays at name for the time being, unless the new owner transfers away. Also retained the creation date of 2001

So name.com arbitrarily released the clientHold earlier today and it was grabbed 2016-12-27 18:31:08 UTC Tuesday, December 27, 2016
 
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Yeah I just got this email from Name.com

Hello,

Thank you for contacting Name.com. Sorry for the inconvenience. This domain had a hold which prevented it's purchase. It has already been purchased by another individual. Please let us know if you have any other issues.

Kind regards,

Zach
Name.com
Email: [email protected]
Phone: 720-249-2374

They need to explain why they set it and then why they released it.
 
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So someone were able to pick it up for $20?
 
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@Arca - unknown, new owner is a domainer, doubtful that they would share. If name didn't really understand what they were doing, I would GUESS it would have gone for the current timed price which would have been $19.99 or possibly $16.99, I let go of watching since I figured they wouldn't actually release it.

My question is did they release the lock and it was grabbed for $19.99 or did it reset to the max COM price for $150?
 
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Most likely they bought it for $150 or nobody actually bought it.
 
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Most likely they bought it for $150 or nobody actually bought it.

No it was counting down they released it and sold it like any other name expiring.
 
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Now I got

Hi Raymond,

We're unaware of why the hold was in place, and you would need to reach out to the new registrant to pursue the domain.

Our compliance team made the ultimate decision to remove the hold.

I cannot disclose the price.

Please let me know if you have any questions regarding any AVAILABLE domains and I'll be happy to help.

Thank you,

Jonny
Name.com
Email: [email protected]
Phone: 720-249-2374
 
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Coordinated conspiracy or lottery luck? Picked 10 other domains the owner holds at random, and guess who the registrar is for 9 out of 10 of them? : wink :
 
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Coordinated conspiracy or lottery luck? Picked 10 other domains the owner holds at random, and guess who the registrar is for 9 out of 10 of them? : wink :

Oh I always see that name competing for Names on Name.com expiry, when I decide to wait for the next price change and then it's gone, it's always Teri or WorldInternetAuthority.

So they definitely spend time on Name.com doubt it's a conspiracy.
 
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I was trying many times a day since I suspected it was a lottery....
 
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The whole thing was nothing but BS from Name.com
 
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I tried as well, it was certainly a glitch, Name.com expiring names go to a Sedo parked page, and this one never did that.
Not a glitch, did not you read their response.
 
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@emadpino I appreciate you posting the whois in the thread.

I got the domain by luck. I have only been paying attention to certain ext. from the expiring list but yesterday decided to take a look at the .coms because I had a bit more time, ordered them by oldest. This one was showing with a checkout next to it as if I already had chosen it. So I tried to checkout. It failed.

I wrote name.com and was given the exact same reply as many of you got. I went on about my business. Later, I went back into my account to do something, the domain was still in my cart. I figured I would try again before removing it, and I was successful. So no conspiracy, just strange luck. Shortly after I got the domain, name.com wrote me back and said they removed the hold but someone already registered the name... they must not have realized it was actually me.
 
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@Bearded Goat

Nothing against you or whoever got lucky with the domain. i won't even ask how much did you get it for.
I was just sharing an experience with others. the main question was why was the domain on hold at the first place. the 2nd is why Name.com let it be listed in expiring domains and caused so much confusion. that is all.

All the best.
 
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I paid the price it was at the time the "hold" was removed. I have no idea why the hold was in place at the registry level but I have seen this many times with domains on their list. Any time you go to pay and the order fails, it is most likely due to a hold on the domain.
 
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