Xanthion Hosting HELP [Domain Hostage in Host's GoDaddy Account]

[unbore]

Ill explain my situation it is a little tricky..
I registered my domain through Xanthion the host I was using. Along with the domain i received hosting. Now as im starting to get more traffic i need more bw.

Heres the problem, my host is not responding to me and they have not been responding to me over a month now. I thought about changing hosts but I cant! They have my domain. Anyone have any suggestions? I emailed and called MANY times and no answer. I really have no idea what to do!

Any advice would be greatly appreciated!

 

[auctionguy]

1. Do you have full Cpanel access to make a Full backup? 2. Who is the Doamin Registrar? PM Me with the details and I'm sure that I can help you!

 

[unbore]

I should have have full access..
I have Cpanel/WHM access as a reseller..
Registered with godaddy.

 

[CrazyTech]

So the domain is registered with Godaddy by them?

 

[unbore]

Correct.. do you think if i file a complaint with ICANN i can get the site?

 

[CrazyTech]

Now that we have the hosting related question answered, I'm going to move you to a domain forum where the more qualified people can be found to help you out.

 

[IAmAllanShore]

You can always try contacting GoDaddy themselves ( (480)505-8877 - I'm on hold with them atm, actually) , but for future reference, and for the reference of anyone stumbling across this, do NOT allow your host to register your domain name - call it more important the the separation of church and State, but always register the domain name yourself, or they can hold it hostage, or just "disappear".
-Allan :gl: