When you type in ssa.gov in the title bar you get the standard nothing results. On the other hand, if you type it in with the www you get their homepage. Are they behind the times, or was this address issue done intentionally? Can anyone explain it?
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Most likely a missing DNS entry. On my hosts I always make sure i have an "a" record for both the root host "name.tld" and "www.name.tld" both resolving to my webserver.
You should redirect domain dot com to www.domain dot com in .htaccess. This will prevent your domain from duplicate content issues with search engines.