Let me tell you a small story. Yesterday I searched for furniture. Went in a lot of stores and asked every consultant if they have a site. 8 out of 10 don't have a site. One of those 2 has a poor, old and outdated site. And only one out of 10 has a developed site with the whole inventory listed.
As a buyer, I prefer to search what I like on the site, decide if there is smth interesting for me, and then go to store and look at the item I chose.
Walking the whole day in a store is not the best way for me, so I don't even think about that store.
And there are a lot of modern buyers who don't like this.
Now, think about this, 9 stores lost the buyers because they don't have a site, they lost money, they lost returning buyers.
And one more thing, the store that has the best site, also owns the generic domains of all the furniture they sell and some additional items they don't have atm but intend to import.