- Impact
- 538
I dont understand why everyone hates dotster so much? Please people help me get to the bottom of it.
Last month I tried to register 150 names at Mydomain.com (one of dotster clones), and you can imagine how terrible my experience was.
I started to select names and put them into my cart at 10am, then change 2yr into 1 yr. When number of domains increasing, the speed getting slowly and slowly.
And I failed like around 2-3 times- time expires, cart empty, or webpage too slow to refresh successfully.
So about 5pm in the afternoon, I gave it up. I contact their online customer, they said they would ask some specialist to help me out, and it would take up to 48 hours. They said they would still charge at 1.99/name, even thought the promo finish. You know that I thought it would still be OK as I didnt want spend even 1 min more on this site.
- In the next 2 days, nothing I heard from them and my names not registered. I contacted them they said sorry, and they names would be registered in next 48 hours
- Again in next whole week, nothing happened, no names registered. I contacted them, they said sorry and they would help to figure this out
- in the next 48 hours.,....nothing happened
- one day later , I contacted them they said b/c of lack of specialist, they were very slow to deal with my case, but they would finish in 48 hours.......and ,,,,you know I had almost gave it up.....but I was just very curious that how they could finally help me out
- 3 days later, sh*t HAPPENED.
when I wake up in the morning, my paypal- connected to my bank card, was withdraw $1500 USD.....
SPEECHLESS.....
I was heading to a meeting at that time. and when the meeting finish, about 1 hour later, Mydomain sent me an email and said they charged wrong price, should be 1.99/name, not 9.99/name. But they would need 1-2 week to process my refund.....
I am tired. I dont want to write more..
I just saw a .com I wanted to purchase from someone that has a domain on Dotster, so in getting ready to get it, I tried to set up an account and couldn't unless I purchased hosting..so I called them, and Nope! I don't have to purchase hosting to set up an account, but the need my cc to set up an account, even though I won't be charged, and there is no way to set up an account over the phone, or without the cc..I saw one of your domains for sale today. Tried to set up an account there so you could push. It looks like I have to buy hosting? Or deal with tech support to set up an account. Too much trouble
I'd really like to know, how long did it take to get your refund?SPEECHLESS.....
I was heading to a meeting at that time. and when the meeting finish, about 1 hour later, Mydomain sent me an email and said they charged wrong price, should be 1.99/name, not 9.99/name. But they would need 1-2 week to process my refund.....