Just saw this old hosting thread pop up and figured I'd throw in my 2 cents.
I've been with a ton of hosting companies over the past 15 years, and I've never been more pleased than I am with
LiquidWeb. While comparing prices I noticed that they were a bit more expensive then some of the other guys (though not much), but with LiquidWeb you truly do get what you pay for. Plus if you pay a one-time setup fee you get a discounted monthly rate, so if you plan on being with them a while it's a no-brainer.
I have had nothing but fantastic support from them. My tickets are assigned and responded to within an hour, their reps really know their stuff (and will regularly offer to jump on your server and do the work for you), and I literally don't have a single complaint about them. In fact, they go above and beyond what you'd expect from a hosting company. I can't give the specifics, but one time a rep helped me out so much that I sent him an amazon gift card as a thanks. I was THAT impressed.
Also, when I was getting one of my VPSs setup, someone accidentally gave me a 50 gig drive instead of a 20 gig drive. I thought it was my server reporting numbers incorrectly so I submitted a ticket, and not only did they tell me that I got to keep the 50 gig drive at no extra charge since it was their mistake, but they did it with a smile.
I can't stress enough how great LiquidWeb is, and I recommend them to anyone that asks me about hosting. After 15 years of jumping around I finally found my host for life.