I want to warn fellow domain investors about what I've been dealing with at Spaceship (a Namecheap subsidiary). I hold 18,000+ liquid 4-letter .COMs there, all listed in their marketplace - traffic to those parked names and my sales generate commission and long-term customers for them.
Here are the basics. My current Spaceship balance is
$20,180.36. Over the last 30 days I sold 17 domains on their marketplace for a total of $20,483. Spaceship took its 5% fee ($1,024.15) and credited the rest to my balance. After another sale, they emailed me "to protect you from any potential fraud" and restricted my account. They did not credit the proceeds of that sale, and they blocked access to the funds already on my balance from previous verified sales - the same funds they had already taken commission on. I've never even withdrawn money from Spaceship; I don't have a payout method selected. My plan was to use the balance to renew domains in the 2026 calendar year (all 18k+ are already renewed out to 2027+), transfer more names in, and keep selling. Instead, I can't use my own funds, I can't transfer new domains into Spaceship, and I can't renew there. The "triggering" sale involved a domain that had been transferred into Spaceship from my Dynadot account back on May 21, 2025 - more than four months before the lock - which hardly screams suspicious.
I'm not opposed to reasonable verification when the law requires it, but Spaceship is demanding sensitive documents via a third party I don't trust. Their chosen vendor is based in Estonia and its own privacy notice states it cannot guarantee data security. That's not protection; that's risk.
What this looks like in practice is the same pattern you see with some exchanges and payment systems: deposits and profits are welcome, but access to your own funds can be frozen behind invasive verification when it suits them. Except here I wasn't even trying to withdraw - I was reinvesting into renewals and transfers inside the same registrar.
Full context, screenshots, and timelines here:
https://www.namepros.com/threads/spaceship-com-marketplace-thread.1356304/post-9469860
https://www.namepros.com/threads/spaceship-com-marketplace-thread.1356304/post-9470392
Update:
The problem has been resolved, details below:
https://www.namepros.com/threads/spaceship-com-marketplace-thread.1356304/post-9471050