sales Sold a .org for $4,500 within 60 days conflict (SedoMLS)

[Domainication]

So here's the story.:

I transfered a .org from namecheap to dynadot at 1st of december.
I was able to activate SedoMLS and Afternic Fast transfer immediately like there is no 60 days lock.

And at 3rd of december a buyer claimed that name at Namecheap (SedoMLS) for a sweet 4.288 €.

I now know the sale will not go through because of the 60 days lock wich is really sad.
Dynadot support told so. There is only an option for .net and .com to opt-out at fresh transfers.

@Sedo @Dynadot

You really need to fix that. Why was i able to activate SedoMLS when it was not ready for actication?
Like.. f.e. when i put up a new registered domain then Sedo will tell me that domain is within lock and can not be activatet after the 60 days period. This should be the info i get when i try to activate a new transfered .org too. Or am i wrong?

Now i still have the sale in my transfer center but it will not go through. How / when will the buyer be informed?

The status of the name is 'transferPeriod https://icann.org/epp#transferPeriod'. Any chance to cancel the transfer from Namecheap to Dynadot to make this work?

Were anyone of you domainers in the same situation?

 

[Caleb Tweed]

Hello,

Hope I can help clarify! So from my understanding, the 60 day transfer lock is actually something that is dependant on the Registry if they want to enforce it! Verisign doesn't require the 60 day transfer lock for newly transferred domains so we don't enforce it for .COM and .NET, hence why you can transfer those out fairly frequently. Some Registrars will still have it be 60 days for every domain, but they do not need to have it that way.

I hope that helps!

 

[pb]

My understanding is you could only opt-out when it came to change of registrant (at the same registrar), not change of registrar.

https://www.icann.org/resources/pages/about-transfer-policy-2017-10-10-en

Your registrar may deny a transfer request in the following limited circumstances: (...)

• Domain name is within 60 days of initial registration
• Domain name is within 60 days of a previous transfer"

So clearly it's not imposed and depends on the registrar.

 

[Caleb Tweed]

That's interesting.

My understanding is you could only opt-out when it came to change of registrant (at the same registrar), not change of registrar.

Brad

There is an opt-out for that as well, however we automatically opt-out for our customers for that as it tended to cause more issues than it solved.

 

[Domainication]

Sale went through just as normal. It was transferred to namecheap like there's no lock.
Don't know how that happened (maybe because the contact record didn't change at my transfer from Namecheap to dynadot because new owner is the same as the old owner = me?!) i don't know but i'm more than happy with that for sure! Didn't expected that - just awesome! Payment was send out. Will reveal the name in the sales section when the money hit my bank account.

 

[Domainication]

Got an update from my transfer agent - now i can communicate directly in the transfer center with the agent:

It works exactly like @Traderas told:

Sedo will inform namecheap about the lock and then namecheap will tell their retail buyer about the following options:

- Wait 60 days (in my case till 1st of february) or
- Create a dynadot account to handle by push transfer

Thanks @Sedo for working on that sale to make it happen.

Will let you guys know how it ends.
Thank you all for your interactions and that you offer a shoulder for an afraid domainer!

 

[Bob Hawkes]

That is sad that the sale is apparently lost. I take it the buyer is not willing to wait until the name can be transferred.

The 60 day transfer lock for .org, as I understand it, is set by their backend provider (same for .xyz and other names by that registry) and there is no option for the registrar to not apply it.

I had noticed that Dynadot allow you to instantly activate FT (Sav too) on transferred domain names, and wondered what would happen if a sale happened within the 60 day period. So it appears there are problems.

The 60 day period is so long, I hope we will soon see it reduced, particularly for transfers.

Hope somehow the name still sells.

-Bob

 

[Garet]

I've had Sedo sales wait out the 60-day registry lock but I've also seen many cases where it ends up being a push to a Dynadot account (unless the sale came through a registrar partner in which case it's always been a wait).

My experience has been that Sedo is good about communicating with the buyer. To ease the wait and let the buyer get moving, I've offered to set NS for them or put a URL forward in place. That lets the buyer move forward and keeps the sale in place.

Good luck!

 

[Traderas]

I have sold many names through Sedo, that were under lock.
They never had any problem with that.
They are just informing the buyer that he can receive the domain internally, in the same registrar, or wait till the lock is off.
Sedo MLS doesn't affect the transaction.
Even with MLS deactivated, the name would still be listed in Namecheap.

 

[Domainication]

I tried it on both sides. Dynadot (new registrar) and namecheap (losing registar). Both told me they can do nothing to make this work. My last hope is that when namecheap tell the buyer the sale is not going to happen that they'll inform the buyer about the 60-days lock and that he'd need to create an Dynadot account to get the name and he maybe come back at the landingpage to buy the name.

Pretty frustrating. And it looks horrible for buyers in that situation. I mean. They already paid the money and didn't get anything. Yes - he'll get a refund but the buyer is left very confused about the situation and maybe is scared to buy any domain in the future.

I think @Sedo and @GoDaddy (Afternic) really need to fix that. If a domain of any extention is NOT ready for a fast transfer service than there should NOT be an option to opt in MLS or fast transfer imo.

Keep you updated.

 

[Traderas]

But in my sedo transfer center i see the buyer of the name is 'namecheap' in the purchase contract. So the buyer used namecheap to claim that name. And even they claimed by namecheap there will be an interaction of sedo to tell the buyer to not register at namecheap?
I mean. Would be amazing but i though MLS would be handled in an other way. Like if the buyer proceeds at namecheap sedo would only interact in the background and will never get in contact with the buyer.

I was going to say that you are right, but I decided to check my past sales in Sedo, and I found this:

Hi,

the client of the MLS Partner does not want to wait until the 60day lock period is over so he opened an account with sav.com.

Please push the domain into our account with your registrar, sav.com.
Username: [email protected]

We will push it than from our account to the client of the MLS Partner.
The payment will be release as soon as the MLS Partner confirmed that the client has control of the domain in his sav.com account.

Best regards,

 

[Bob Hawkes]

I think Dynadot should

Dynadot have a nice set of information on various periods, costs, restrictions, etc. for each and every TLD online.

Would be nice to add the transfer lock information right there (e.g. here it is for .org) and then one would not need to go to support agents to find out.
https://www.dynadot.com/domain/org

-Bob

 

[Traderas]

This sale was also through NameCheap.
But you will still have to wait for 2 months to get paid.

 

[Domainication]

That is not something I have heard of.

It seems like it would not be compatible with ICANN's inter-registrar transfer policy.

Can you please clarify if this is the case?

@Dynadot @calebdynadot

Brad

Yeah maybe i misunderstood something.

PS: I got this infos from that thread up here:

https://www.namepros.com/threads/dynadot-60-day-transfer-lock.1289154/#post-8809975

and here

https://www.dynadot.com/community/blog/60-day-domain-locks
Quote from the link above:

Transfer locks, however, vary across registries. Newly transferred .com and .net domains don’t carry a 60-day lock with them. Similarly, newly transferred .digital or .live domains don’t have transfer locks. You can move your domain from registrar A to B and then B to C and not get caught in a 60-day lock each time you switch companies. Other TLDs, like .org, do have a 60-day lock on recently transferred domains. You can move your domain from registrar A to B, but would need to wait 60 days to move from B to C. Anytime the domain switches registrars, the lock will be enabled.

 

[antonio72]

That is sad that the sale is apparently lost. I take it the buyer is not willing to wait until the name can be transferred.

The 60 day transfer lock for .org, as I understand it, is set by their backend provider (same for .xyz and other names by that registry) and there is no option for the registrar to not apply it.

I had noticed that Dynadot allow you to instantly activate FT (Sav too) on transferred domain names, and wondered what would happen if a sale happened within the 60 day period. So it appears there are problems.

The 60 day period is so long, I hope we will soon see it reduced, particularly for transfers.

Hope somehow the name still sells.

-Bob

I think Dynadot should train customer support agents so they don't become 'sad,' resorting to philosophy, when a customer asks, 'what are the locks that Dynadot applies to new registrations and domains transferred from another registrar to Dynadot?

Dynadot support agent reply : "60 days afterwards. It is in theory added to all domains, but some registries are less strict when it comes to enforcing the lock. Sadly, we do not have much say in the matter."

Spaceship support agent reply:
"For .COM: transfer lock after registration - 60 days; transfer lock after previous transfer - none
For .NET: transfer lock after registration - 60 days; transfer lock after previous transfer - none
For .INFO: transfer lock after registration - 5 days; transfer lock after previous transfer - 5 days"

 

[antonio72]

Dynadot have a nice set of information on various periods, costs, restrictions, etc. for each and every TLD online.

Would be nice to add the transfer lock information right there (e.g. here it is for .org) and then one would not need to go to support agents to find out.
https://www.dynadot.com/domain/org

-Bob

I agree. I believe it's key information to know what locks a registrar applies to transfers, if any, as it can influence the choice, especially when prices are consistently close. In any case, the Dynadot support agent did not respond, closing the conversation with the usual 'any other questions?' I also tried with Namecheap, and although I may be mistaken, the chat agent's name appeared to me identical to the one encountered on the Spaceship chat. However, the responses differed. On Spaceship the support agent had no issues in answering my question with the text l've pasted, while on Namecheap did not provide the exact terms for the lock-in days for transfers, vaguely referring to the standard 60 days.

 

[bmugford]

Just to clarify, if a domain is transferred between registrars it triggers a 60 day lock which is mandated under ICANN policy. This is not the registrar's choice.

While transfers can be undone in certain cases (like theft), it is not common to just undo a transfer.

Brad

 

[MasterOfMyDomains]

I thought that you could always transfer back to the losing registrar in that 60 day period.
@Sedo
Contact another registrar and ask them.
Or maybe I am misinterpreting the situation

 

[MasterOfMyDomains]

I asked namesilo and they said not possible. Having my doubts as you could in past. The past is history
Hope this works out for you

 

[Olgaler]

Was the sale through Afternic or Sedo ? Afternic will easily hold your money for 60 days!
SEDO - NO
Contact those through whom the sale took place!

 

[Olgaler]

With Afternic - this happened to me 3 times - the money was snatched from the buyer and the domains were transferred after 60 days!
but in Sedo there was an incident - it didn’t work out (brokers Sedo are very loyal)

 

[Olgaler]

Find the broker responsible for this transaction and don’t give up on him for a minute - that is, breathe down his neck - maybe something will work out

 

[Olgaler]

write to them in their form on the website - and to their email - until they give you a broker - even call! but only according to European time

 

[Domainication]

I have sold many names through Sedo, that were under lock.
They never had any problem with that.
They are just informing the buyer that he can receive the domain internally, in the same registrar, or wait till the lock is off.
Sedo MLS doesn't affect the transaction.
Even with MLS deactivated, the name would still be listed in Namecheap.

But in my sedo transfer center i see the buyer of the name is 'namecheap' in the purchase contract. So the buyer used namecheap to claim that name. And even they claimed by namecheap there will be an interaction of sedo to tell the buyer to not register at namecheap?
I mean. Would be amazing but i though MLS would be handled in an other way. Like if the buyer proceeds at namecheap sedo would only interact in the background and will never get in contact with the buyer.

 

[Domainication]

Just to clarify, if a domain is transferred between registrars it triggers a 60 day lock which is mandated under ICANN policy. This is not the registrar's choice.

Agreed. But at Dynadot you can opt out the 60-days lock for .net and .com TLDs which are newly transfered (if you are the previous owner):

To clarify, newly transferred .COM and .NET domains do NOT have the 60 day transfer lock on them. The 60 day lock only applies them if they're newly registered. Some Registrars choose to have the 60-Day lock on recent transfers, which correlates with some of the responses on this thread.

I thought that this was possible with .org too but this is not an option for them.

 

[Domainication]

In an ideal word sure, but this would probably be extremely hard to implement.

Brad

I thought there would be an background check with the whois domain status to check if MLS or fast transfer can be activated. With new registrations, auctions wins, etc. it works 100% fine. Only this transfers are not intergrated. But maybe you are right. They would have fixed that already if it would be that easy imo.