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Sitemap problem - Please help

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staffjam

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I have been having awful trouble trying to get my sitemaps set up but for some reason no matter what I tyr I can’t get them accepted. If anyone here can help or knows where I can go to get some help I’d be incredibly grateful.
I’ve left a message on Googles boards – and I’ve been truing to get a help e-mail to no avail.

Here is a copy of the message I posted which explains the problem in full::

Hi, I have recently signed up with Google and verified 2 sites (I'll list them as this may help with the question.)

http://www.asktravelinsurance.com and
http://www.audiobusinessseminars.com

The thing is i can't add a sitemap for either of them.
For example: In my webmaster tools i click on add sitemap (i've selected: http://www.asktravelinsurance.com)
I then go through to the next screen and choose the type: Add a general web sitemap, and i enter my google sitemap file (provided by hosting company), which is:
http://www.asktravelinsurance.com/google-sitemap.cfm (I got this from my host – Whypark)

So i select: Add Web Sitemap and get the following error message in red::
The Sitemap must be located at http://www.asktravelinsurance.com/. To add a Sitemap at http://www.asktravelinsurance.com/http://www.asktravelinsurance.com/, first add that site to your account and then click the Add a Sitemap link beside it.

The sites are definitely verified as I thought this may have been the problem.
I can get crawl stats, query stats, page analysis - etc...
In the webmaster Dashboard they all have ticks by the side under verified.
everything seems to be okay from my end.
Any ideas???

I have also gone into summary for the site and selected: Preferred domain and set it as www.asktravelinsurance.com – when I did this it said sitemap not allowed.
So I have cleared that preference.
I then deleted them and entered them again and still I’m getting the same problem.

So please can someone try and help me with this, before I give up on computers altogether.

Thanks. James
 
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AfternicAfternic
The sitemap must be in .xml format to work

The .cfm will not work. You might be able to change the filename to .xml from .cfm and then it might work.

You can also use this website which will generate a free sitemap for you

http://www.xml-sitemaps.com/
 
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