heavend
Established Member
- Impact
- 287
Hello All,
First part was about initial potential customer reply. If interested, please visit the discussion here: Selling domain names - Answering emails PART I
Second part starts when you reply and get some feedback. Usually it goes something like this.
Your original reply from part I went something like this:
************************************
Hello,
Thank you for your inquiry. Our asking price for domain name X is $X,XXX. If we can agree on the price we will setup an escrow transactions and proceed from there.
All Best,
Name Here
*******************************************
and you sometimes get an answer:
I'm very sorry for late reply, but my budget was $ X,XXX. Will be willing to sell it?
Mr. X
********************************************
So the question here is how to answer them?
Now, in this case, we can assume that the offer received is much lower (I found on average about 1/4 to 1/2 of what you were asking), but it's not so low that you want to just delete the mail from your mailbox.
So, let's say for this example - in your original email your asking price is $5,000 and they came back with $1,500.
Obviously this is a business and we always want to sell it for the most money we can, while hopefully keep everyone happy, including the buyer. Now, let's further assume that while you would like to make more money, you are willing to sell this particular domain name for $1,500.
Question: How do I reply to these kind of emails without loosing the potential customer.
(Btw, if it helps any, I am in the process of negotiations for the domain name right now, and I am trying to use the helpful suggestions you guys coming up with, to change maybe the tone of the emails, possibly some small details, which would make a difference.)
Here is my own possible replies (please let me know what you think:
*************************************************
Hello,
Thank you for your offer. How about $2,000 (or $2,500) and we have a deal. This is extremely rare domain, (bluh bluh bluh.. - one sentence here of explanation why you think it's so rare, and it varies depending on the name) We have purchased it ourselves for $1,700 (I am actually not sure about including this line - have been experimenting with and without)
Finally you want to end here with: Please reply by or please let us know soon, (or something else - or maybe nothing at all here, the less the better).
Thank you,
Name Here
**************************************************
What do you guys think? any better suggestions? let's say that for this particular sale, you would be ok with selling it for $1,500, but you would be happier with $2,000.
Basically once again, just like in Part I, I would like to talk about average, but promising case here. Not some extremes where the asking price and offering price are so far apart, you do not even have to consider it and not when it's close enough where you just may as well accept an offer and be done with it.
First part was about initial potential customer reply. If interested, please visit the discussion here: Selling domain names - Answering emails PART I
Second part starts when you reply and get some feedback. Usually it goes something like this.
Your original reply from part I went something like this:
************************************
Hello,
Thank you for your inquiry. Our asking price for domain name X is $X,XXX. If we can agree on the price we will setup an escrow transactions and proceed from there.
All Best,
Name Here
*******************************************
and you sometimes get an answer:
I'm very sorry for late reply, but my budget was $ X,XXX. Will be willing to sell it?
Mr. X
********************************************
So the question here is how to answer them?
Now, in this case, we can assume that the offer received is much lower (I found on average about 1/4 to 1/2 of what you were asking), but it's not so low that you want to just delete the mail from your mailbox.
So, let's say for this example - in your original email your asking price is $5,000 and they came back with $1,500.
Obviously this is a business and we always want to sell it for the most money we can, while hopefully keep everyone happy, including the buyer. Now, let's further assume that while you would like to make more money, you are willing to sell this particular domain name for $1,500.
Question: How do I reply to these kind of emails without loosing the potential customer.
(Btw, if it helps any, I am in the process of negotiations for the domain name right now, and I am trying to use the helpful suggestions you guys coming up with, to change maybe the tone of the emails, possibly some small details, which would make a difference.)
Here is my own possible replies (please let me know what you think:
*************************************************
Hello,
Thank you for your offer. How about $2,000 (or $2,500) and we have a deal. This is extremely rare domain, (bluh bluh bluh.. - one sentence here of explanation why you think it's so rare, and it varies depending on the name) We have purchased it ourselves for $1,700 (I am actually not sure about including this line - have been experimenting with and without)
Finally you want to end here with: Please reply by or please let us know soon, (or something else - or maybe nothing at all here, the less the better).
Thank you,
Name Here
**************************************************
What do you guys think? any better suggestions? let's say that for this particular sale, you would be ok with selling it for $1,500, but you would be happier with $2,000.
Basically once again, just like in Part I, I would like to talk about average, but promising case here. Not some extremes where the asking price and offering price are so far apart, you do not even have to consider it and not when it's close enough where you just may as well accept an offer and be done with it.