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Sav.com support

Located in Domain Registrar Reviews, started by BeachLife, Jun 26, 2020

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490

  1. BeachLife

    BeachLife Established Member

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    Is anyone having issues with the 2FV process at sav.com at the moment? Does the system indeed send out the 2FV as it is supposed to? I am reaching out to them but they don't seem overly friendly or eager to help. @Nick R
     
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  2. Samer

    Samer Top Contributor VIP

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    They only use snail-mail.

    Apparently, it’s the fastest way as per @Nick R

    Have you tried email support?

    Samer
     
    Last edited: Jun 27, 2020
  3. Samer

    Samer Top Contributor VIP

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    @Grilled would know.

    He is the only one i know who Sav.

    Sav too new, too many problems.. Good luck

    Samer
     
    Last edited: Jun 27, 2020
  4. BeachLife

    BeachLife Established Member

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    Yes, I have been exchanging emails with the support back and forth. They didn't seem to understand that I am not trying to hack into some account, but merely trying to get access back to my own account! I am sure it will get resolved eventually.
     
  5. Nick R

    Nick R VIP Member VIP

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    Can you DM me your email address and ticket number so I can take a look at the ticket?
     
  6. Recons.Com

    Recons.Com Top Contributor VIP

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    I can imagine how your conversation goes:

    - I need to access the account, but I cannot because the 2FV is not working
    - Yes, 2VF is fine, just the owner of the account can get the code.
    - I am the owner of the account
    - Then you don't need help, just check your messages
    - I have and nothing is there
    - That means it is not your account
    - It is!
    - Just be aware that we have recorded your details and that trying to hack someone's account is illegal
    ...
     
  7. BeachLife

    BeachLife Established Member

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    Not too far off! LOL...
     

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