You cannot believe what Sav.com emails you or even shows in your domain management portal. I registered 13 .com domains 46 hours ago and got an email from Sav.com showing all 13 domains had been paid for an registered. I looked in my Sav account and it showed the domains under my management.
I just pointed those domains to NP landers in my Sav account and saw that NP could not verify them. I checked the ICANN whois to confirm the name servers had been updated. Whois showed that some of those domains had never even been registered! I contact Sav chat support and they registered the domains right then. I know this because the ICANN Whois suddenly starting showing all the domains as registered. The weird thing is that the Whois now shows the registration date as 2 days ago when it should have been, even though it showed as not registered until now. Sav chat support refused to even acknowledge they had any problem and just ignored every comment and question pertaining to the real issue of them not properly registering domains that they have taken payment for and show in the customer's Sav account. The biggest issue is that those domains could have been registered at any other registrar over the past 2 days ( I checked ), even though Sav took my payment and showed the domains in my Sav account.
You are charging me to register domains and showing them as being in my account when you never even registered them!
I just pointed those domains to NP landers in my Sav account and saw that NP could not verify them. I checked the ICANN whois to confirm the name servers had been updated. Whois showed that some of those domains had never even been registered! I contact Sav chat support and they registered the domains right then. I know this because the ICANN Whois suddenly starting showing all the domains as registered. The weird thing is that the Whois now shows the registration date as 2 days ago when it should have been, even though it showed as not registered until now. Sav chat support refused to even acknowledge they had any problem and just ignored every comment and question pertaining to the real issue of them not properly registering domains that they have taken payment for and show in the customer's Sav account. The biggest issue is that those domains could have been registered at any other registrar over the past 2 days ( I checked ), even though Sav took my payment and showed the domains in my Sav account.
You are charging me to register domains and showing them as being in my account when you never even registered them!
- You confirmed payment 2 days ago!
- Krishna
1:01 PM
Okay no worries allow me a moment to check.
- Krishna
1:03 PM
Thank you for being online.
- Krishna
1:04 PM
As checked on our system the domains are active and available in your account. Could you please specify the exact issue you are having with the domains?
- Customer
Sent at1:04 PM
BS
- Customer
Sent at1:04 PM
You just registered them
- Customer
Sent at1:04 PM
I can see by the whois
- Krishna
1:04 PM
Please let us know if there is something else I can help you with?
- Customer
Sent at1:05 PM
Why did they not get registered after I paid 2 days ago for you to register them?
- Krishna
1:06 PM
As we can check on our system the domains were added in your Sav account on November 15, 2024.
- Customer
Sent at1:07 PM
Duh, all fake. They were not registered at all and available to register at any other registrar!
- Customer
Sent at1:07 PM
Until you just registered them
- Krishna
1:08 PM
When you check on WHOIS the domain should be registered with Sav.
- Customer
Sent at1:08 PM
You are not listening!
- Krishna
1:08 PM
If you have any issue please do let us know so that we could investigate further.
- Customer
Sent at1:09 PM
You just registered them because they just starting showing registered in the whois lookup
- Krishna
1:12 PM
Since the Domains are now under your Sav account and we are able to see that on WHOIS. Please let us know if there is something else we can assist you with?
- Customer
Sent at1:13 PM
Wow, you won't even admit making an error
- Krishna
1:15 PM
If you take a look on WHOIS the domain was registered on November 15, 2024. Please refer to the screenshot below: https://prnt.sc/B0RJs1zl3pZN
- Krishna
1:15 PM
That is WHOIS information which was updated a day ago.
- Customer
Sent at1:16 PM
Then why did whois show not registered and other registrars show available to register?
- Customer
Sent at1:18 PM
This is ICANN whois that showed those domains not even registered at all until I contacted you in this chat.
- Krishna
1:19 PM
ou may also filter when the domain was added to your Sav account by following the steps below :1-Login to your Sav account2- Go to My Domains Page3- Click Filter Domains4- Toggle Date Filter5- Set the Acquisition Date to 15 November 2024 (This is the information when the domains were added to the account)
- Krishna
1:20 PM
For now we see that the domains are registered you should be able to manage the domain.
- Krishna
1:20 PM
Rest assured please let us know if there is something else we could assist you with?