I have a domain that, unfortunately, I have hosted with them. I also have hosting and email. The website is used when one of my wireless clients logs onto our hotspot. If the website is down, so is our hotspot.
Earlier this month the domain needed to be renewed. I renewed it and got a notice that it was going to have to be transfered, uh ok. So stupidly, I let them transfer it. Again my site and email went down. I logged into my plesk, which actually worked that time, and saw that my hosting/email was disabled becase my domain expired. So another hour on hold waiting to talk to a customer rep. Finally when I spoke with them I was told that the reason everything was down was because of maintenance, later that day it was back up. In that same coversation I asked about transfering the domain, they stated because it had recently been transfered to them that I could not transfer it for 60 days. I explained to the rep that this was my business that they were disabling and was told to iniate the transfer that they would approve it, well another rfly lie.
Today, again, my site is down. Another hour on hold with rf and they tell me that they are doing maintenance on the server. When I aske about transfering my domain, the rf rep hung up on me! What are these people thinking?
What can be done in this case. My domain is kidnapped.
Earlier this month the domain needed to be renewed. I renewed it and got a notice that it was going to have to be transfered, uh ok. So stupidly, I let them transfer it. Again my site and email went down. I logged into my plesk, which actually worked that time, and saw that my hosting/email was disabled becase my domain expired. So another hour on hold waiting to talk to a customer rep. Finally when I spoke with them I was told that the reason everything was down was because of maintenance, later that day it was back up. In that same coversation I asked about transfering the domain, they stated because it had recently been transfered to them that I could not transfer it for 60 days. I explained to the rep that this was my business that they were disabling and was told to iniate the transfer that they would approve it, well another rfly lie.
Today, again, my site is down. Another hour on hold with rf and they tell me that they are doing maintenance on the server. When I aske about transfering my domain, the rf rep hung up on me! What are these people thinking?
What can be done in this case. My domain is kidnapped.










