PolurNET

[RexInTheCity]

PolurNET came pretty highly recommended when I asked for suggestions way back when. Lately my sites have been slow to the point of not even loading for hours at a time, can't even check my email sometimes. I'm going to start logging the downtime using http://mon.itor.us/, they check your site periodically and notify you by email if its not responding. I sent a support message Monday when my sites had been almost inaccessible for 12 hours and they had it fixed quickly. But here I am again, my sites lagged to the point of no return and now I can't even get theirs to load so I can send in a ticket.

I was wondering if anyone else has been experiencing problems like this lately?

 

[Morph]

Billing wise - Anand has explained what to do.
Do it, don't keep moaning.

 

[RexInTheCity]

Little update on everything. PolurNet has given me a month's refund for my downtime issues and they just let me know that the Bismarck server has been upgraded and optimized. Hopefully this will be the end of my downtime troubles :D