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Pheenix domains being moved to Encirca

Located in Domain Registrar Reviews started by werty, May 2, 2018.

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  1. wwwulff

    wwwulff Active Member VIP

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    I do not think they have provided much support in recent months
     
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. Jurgen Wolf

    Jurgen Wolf Top Member VIP ★★★★★★★★★★

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    But no other way...
    If no AUTH codes from their system - then only Support.
     
  3. Domainstore

    Domainstore Top Member VIP ★★★★★★★★★★

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    I have money on my balance there, I guess 80 USD => Can I get the money refunded.?
    (I put the money there when their catchpricing was very low about a year ago, but then they raised catching from 15 to 60 or so) and i lost my intrest of course.
     
  4. Jurgen Wolf

    Jurgen Wolf Top Member VIP ★★★★★★★★★★

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  5. lennco

    lennco Top Member VIP ★★★★★★★★★★

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    Well I got almost half of my auth codes so far.
     
  6. Jasonn

    Jasonn Top Member VIP ★★★★★★★★★★

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  7. lennco

    lennco Top Member VIP ★★★★★★★★★★

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    Did you have to wait 6 days or were they moved immediately?
     
  8. Jurgen Wolf

    Jurgen Wolf Top Member VIP ★★★★★★★★★★

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    As I recall - it depends on TLD...
    For example, if .PRO - Pheenix doesn't release it immediately.
     
    Last edited: May 3, 2018
  9. Jurgen Wolf

    Jurgen Wolf Top Member VIP ★★★★★★★★★★

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    As you said - this was ~1.5 months ago.
     
  10. lennco

    lennco Top Member VIP ★★★★★★★★★★

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    Ok, I transferred out most of my domains.
    4 domains could not get transferred because the auth codes did not work at all.
    I even requested new ones and they didn't work either so I have a support ticket out.
    We will see what happens.
     
    Last edited: May 3, 2018
  11. wwwulff

    wwwulff Active Member VIP

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    Had the same problem with 3 of mine - Please update us when you hear from support
     
    Last edited: May 3, 2018
  12. DNGear

    DNGear Domainnaut VIP

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    Can we expedite these transfers? .xyz extension.
    @gorilla_bob

    Thanks
     
  13. wwwulff

    wwwulff Active Member VIP

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    Any update on this topic?
     
  14. stub

    stub Top Member VIP ★★★★★★★★★★

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    What happened to Pheenix. Did they go bankrupt? Down-sizing? The writing was on the wall after they got rid of all those new Registrars. I guess it must have been their systems which couldn't compete with DropCatch? Pity really.
     
    Last edited: May 17, 2018
  15. domaindmz.com

    domaindmz.com Established Member

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    >:( I wish I would have seen this post earlier. Damn, now one of my domains is stuck at EnCirca and they will NOT remove the 60 day lock for transfer.
     
  16. Nat Hunt

    Nat Hunt Upgraded Member Gold Account VIP

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    They e-mailed me telling me that they were taking control of one name of mine, which had already passed its expiration date. So I don't plan to even log in to get my password.
     
  17. encirca

    encirca New Member ★★★★★★★★★★

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    Hey everyone.

    I'm from EnCirca.

    EnCirca realizes how disruptive it can be when ICANN terminates registrars. The ICANN bulk transfer process can be messy, especially when the data escrow data is incomplete. We are still trying to track down some registrants that were using whois privacy. There are domains from 49 Pheenix registrars involved here.

    Per ICANN policy, all transfers are locked for 60 days. For most, this means July 18 will be the earliest you will be able to transfer out.

    tom
     
  18. DNGear

    DNGear Domainnaut VIP

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    I got the username from @encirca . I tried to reset my password so many times. Still, i could not login.

    upload_2018-5-25_23-0-15.png
     
  19. lennco

    lennco Top Member VIP ★★★★★★★★★★

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    encirca

    11 days ago 4 of my domains were transferred from Pheenix but 1 has yet to show up in my account. I spoke to support 3 times so far and they said when these domains were transferred but there is no customer data, they weren't allocated on any accounts. They are waiting for the registry to provide them. In the meantime, they are keeping them in a special holding account with no ETA on resolving this issue.
    This is very frustrating.

     
  20. lennco

    lennco Top Member VIP ★★★★★★★★★★

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    It has now been 22 days and EnCirca will still not give me my domain.
    I have sent proof but they now are wanting me to send over my ID.
    I have an account with them with 3 of my domains in it with all my info that Pheenix sent them.
    I have been extremely patient but this is getting to be too much.

    Tom @encirca can you Please look into this for me?
     
    Last edited: Jun 12, 2018
  21. JImmyM

    JImmyM DNBrokers.net VIP

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    I have had a horrible experience with Encirca. Glad only 2 names were transferred. Unfortunately, both were due for renewal within the 60 day transfer lock and their renewal prices are poor.
     
    Last edited: Jun 13, 2018
  22. Hypersot

    Hypersot Active Member VIP

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    What the hell is wrong with you site encirca?!

    so many login issues and now my password doesn't work... trying to reset it but I get an 'internal server error - no available connections' (wth is that?) and, of course, it's the weekend where you probably are not in the office.

    Pheenix were being really funny when they moved all our domains to these guys.
     
  23. golan

    golan Leo.Domains Gold Account VIP

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    Pheenix are funny in many things, but in this particular case i think it was a funny choice of ICANN.
     
  24. rhakim

    rhakim Established Member

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    I hoped that i had read this thread earlier. I lost my domain. My domain was expidred at Pheenix on May 1. I had paid on May 12, and confirmed by Pheenix. I also see in Pheenix Control Panel that it was already renewed. I never knew this change (Pheenix to Encirca) . Yesterday , i was surprised that my domain was no longer in Pheenix, and after going through emails , i see several mails from Encirca that my domain is expired. I am trying to restore the domain in Encirca , yet to see what is the result.
     
  25. DNGear

    DNGear Domainnaut VIP

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    Could anyone able to login encirca?
     

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