Heres the problem with hosting today, you can easily compare it to a car.....all the newer people are looking for cheaper hosting which means cheaper service/chances of getting horrible service compared to most more expensive hosts. These same newer people are going to be the ones asking all the n00b questions too. More experienced realize that you get what you pay for and want quality, not quantity. Therefore they are willing to shell out more $$$.
Hows this like a car? first time car buyers usually go for a cheaper solution then if you had say $50,000 to spend.
This also goes the same for the host, the newer hosts usually battle it on based on $$$ as they want sales, quick. Whereas the older more experience hosts realize that their employees aren't going to work for free or a meesly $8 an hour, whereas a newer host whom runs his show out of his parents basement wouldn't have to worry about paying someone $8 an hour for tech support.
How it works for us is simple. If your looking for the cheapest host, then good lucking finding a host whom offers 4 gb space and 40 gb bandwidth for $5. A couple months down the road when your looking for quality, feel free to contact us