Moniker Registrar Lock

[-Adam-]

OK, I am really rusty when it comes to dealing with Moniker.

I have 3 names I am trying to push to users moniker accounts and the registrar lock won't let me move them.

How do I turn this off so I can send the names to their new home?

Thanks,
Adam

 

[phowell23]

I find Moniker's domain management interface very confusing. To answer your question and according to Moniker themselves:

Registrar Lock: For your protection, Moniker defaults the Registrar Lock "On" for all of your domains. The Registrar Lock CAN ONLY be unlocked by the system when you are transferring your domain away from Moniker or pushing your domain from one Moniker account to another. To transfer or push your domain, go to the Domain Manager from the "My Domains" tab and click on "Transfer-Out" or "Push".

I haven't pushed a domain out of Moniker in awhile so I'm assuming once you begin the transfer of the domain it'll probably ask you to confirm and once you confirm it'll unlock the domain.

 

[-Adam-]

Thanks phowell,

That's what I have been trying but they just keep failing even though they aren't leaving moniker. Tried sending an email to support that apparently just hit a inbox void.

 

[phowell23]

Thanks phowell,

That's what I have been trying but they just keep failing even though they aren't leaving moniker. Tried sending an email to support that apparently just hit a inbox void.

Is the MaxLock on?

 

[-Adam-]

No, I don't use those services.

 

[-Adam-]

Issue resolved. Ended up contacting two moniker support agents until one of them just unlocked the names for me.