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I have a few typo domains with ItsYourDomain.com (IYD.com). I wanted to transfer them out to GoDaddy, since IYD charges for Forwarding and all that stuff, and I really need a free solution since I really have the need for Forwarding.
Anyway, I figured I get a free 1 year extension anyway so transferring would be best, plus I have most of my domains with GoDaddy so it would help me be a little more organized. So I unlock them, remove privacy WHOIS at IYD, and I initiated the transfers from GoDaddy.
I get errors for all three: "Verifying Whois Contact Information [email protected]". Not for nothing, but there were no contacts found for any of the domains. Even when I try it via Whois.sc, I see a blank page saying the domain is available. But when I try it via IYD whois, it actually works. So the whois is only viewable via IYD.com whois.
So I call GoDaddy and one of the customer support peeps tells me to remove privacy and call back. So I do that and I get a different support peep this time. This guy tells me the whois is still not visible. And he cannot do a manual whois check via IYD because that is against their company TOS/protection, etc. And the whois is only automated. So they can't manually check the whois from IYD site to send me the confirmation email. So I am told to contact IYD.
I call IYD. I get this WOMAN. WHOA. PISSED OFF. I think she was on her period today or something. After I tell her that I want to transfer out to GoDaddy, she starts attacking me left and right. And then I say that it's IYD's fault for not supplying valid WHOIS and she says "NO! It's GODaddy registrar. They can do it manually if they wanted! This is why they are bad! And this is why you should stay with IYD in the first place!"
And I'm like. Whoa chill lady. Actually I didn't say that but I was thinking like chill woman. Not to mention, it would make no sense for GODaddy not to want to transfer to them. They would LOVE to help me transfer my domain to Godaddy, but it's just not possible. There is no WHOIS for my domains with IYD and I can't get my confirmation emails.
So I call GODaddy again and I get a third customer service peep. He says they can't do it manually. It's impossible for security purposes. He said retrieving a blank whois for my domains from IYD took them 2 hops instead of the usual 1. He also said that it's a tactic by registrars to keep you from transferring out of them.
Anybody have any ideas/past experiences with this weird iyd company?
Anyway, I figured I get a free 1 year extension anyway so transferring would be best, plus I have most of my domains with GoDaddy so it would help me be a little more organized. So I unlock them, remove privacy WHOIS at IYD, and I initiated the transfers from GoDaddy.
I get errors for all three: "Verifying Whois Contact Information [email protected]". Not for nothing, but there were no contacts found for any of the domains. Even when I try it via Whois.sc, I see a blank page saying the domain is available. But when I try it via IYD whois, it actually works. So the whois is only viewable via IYD.com whois.
So I call GoDaddy and one of the customer support peeps tells me to remove privacy and call back. So I do that and I get a different support peep this time. This guy tells me the whois is still not visible. And he cannot do a manual whois check via IYD because that is against their company TOS/protection, etc. And the whois is only automated. So they can't manually check the whois from IYD site to send me the confirmation email. So I am told to contact IYD.
I call IYD. I get this WOMAN. WHOA. PISSED OFF. I think she was on her period today or something. After I tell her that I want to transfer out to GoDaddy, she starts attacking me left and right. And then I say that it's IYD's fault for not supplying valid WHOIS and she says "NO! It's GODaddy registrar. They can do it manually if they wanted! This is why they are bad! And this is why you should stay with IYD in the first place!"
And I'm like. Whoa chill lady. Actually I didn't say that but I was thinking like chill woman. Not to mention, it would make no sense for GODaddy not to want to transfer to them. They would LOVE to help me transfer my domain to Godaddy, but it's just not possible. There is no WHOIS for my domains with IYD and I can't get my confirmation emails.
So I call GODaddy again and I get a third customer service peep. He says they can't do it manually. It's impossible for security purposes. He said retrieving a blank whois for my domains from IYD took them 2 hops instead of the usual 1. He also said that it's a tactic by registrars to keep you from transferring out of them.
Anybody have any ideas/past experiences with this weird iyd company?
