I'm pretty upset over this, but it could
be my fault, as far as the renewal goes.
I understand that, however - things don't add
up right, and I'm not totally comprehending how this
process truly works.
I have/had a .ca domain that expired on May 22nd
I received the "Domain will be canceled if not renewed
within 30 days" letter.
I put it off and put it off until finally on June 20th 10:30 pm PST
I renewed it.
I received a refund about an hour later, telling me the domain was canceled
on June 20th 12:05 am EST.
So naturally I'm fuming at this point. So I email CIRA and
ask them why it was canceled early. They said it wasn't.
But when I do the math, it was!
So I called them and spoke with someone and he told me,
that because May has 31 days, the domain was canceled
one day BEFORE the expiry date listed in the whois!!!
I'm like, what???
So he transfers me to a supervisor who tries to convince me
that it doesn't matter what the deletion date shows, if the month
has 31 days in it.
So I asked him if he could direct me to the TOS that indicates
if the month before your domain expires has 31 days, CIRA will cancel
it one day earlier than the whois shows.
He said they don't have that anywhere, and that I should have
known that it would go one day early. I asked him if he thinks about
how many days are in the month prior, on a daily basis.....
ok, so maybe I should have known that, but since I've never
encountered this issue, why would I know that?
Is it common knowledge?
So...after I get off the phone, I login to the backorder system and
place a backorder on my domain. Only to find the first bid was already
placed on June 20, 2008 11:12:39am.EST
Is anyone else seeing what I'm seeing??
The bid was on it before it "officially" expired.
which according to CIRA was June 21, 2008 12:05am.EST
Am I wrong in assuming I was RIGHT and they did delete it a day early?
Do I have a leg to stand on here, or am I wrong?
The proof is in the bidding...is it not?
Any help or advice is greatly welcomed
be my fault, as far as the renewal goes.
I understand that, however - things don't add
up right, and I'm not totally comprehending how this
process truly works.
I have/had a .ca domain that expired on May 22nd
I received the "Domain will be canceled if not renewed
within 30 days" letter.
I put it off and put it off until finally on June 20th 10:30 pm PST
I renewed it.
I received a refund about an hour later, telling me the domain was canceled
on June 20th 12:05 am EST.
So naturally I'm fuming at this point. So I email CIRA and
ask them why it was canceled early. They said it wasn't.
But when I do the math, it was!
So I called them and spoke with someone and he told me,
that because May has 31 days, the domain was canceled
one day BEFORE the expiry date listed in the whois!!!
I'm like, what???
So he transfers me to a supervisor who tries to convince me
that it doesn't matter what the deletion date shows, if the month
has 31 days in it.
So I asked him if he could direct me to the TOS that indicates
if the month before your domain expires has 31 days, CIRA will cancel
it one day earlier than the whois shows.
He said they don't have that anywhere, and that I should have
known that it would go one day early. I asked him if he thinks about
how many days are in the month prior, on a daily basis.....
ok, so maybe I should have known that, but since I've never
encountered this issue, why would I know that?
Is it common knowledge?
So...after I get off the phone, I login to the backorder system and
place a backorder on my domain. Only to find the first bid was already
placed on June 20, 2008 11:12:39am.EST
Is anyone else seeing what I'm seeing??
The bid was on it before it "officially" expired.
which according to CIRA was June 21, 2008 12:05am.EST
Am I wrong in assuming I was RIGHT and they did delete it a day early?
Do I have a leg to stand on here, or am I wrong?
The proof is in the bidding...is it not?
Any help or advice is greatly welcomed
















