Is Escrow.com foolproof?

[B Klug]

I've got my largest transaction coming in the pipe, around $20k.

Is Escrow.com foolproof? My gut tells me nothing is foolproof and there can always be reasons a deal dies, even after they have paid. What if the money was stolen for example?

Has anyone heard of a deal going through Escrow.com where a buyer paid, the seller got the money, then something went wrong from the buyers side still? and the deal was reversed or cancelled?

(The buyer used a sketchy looking contact info and I'm on high alert.)

 

[Escrow.com Support]

"What exactly does a new buyer to your system have to do/send in? Specifically?"

I've never gotten that question answered anywhere. I've asked a couple of times thru email, nothing.

It is more than:

Government issued ID, Proof of address

And are there different levels of verification a buyer needs to go thru based on sale amount? If so, what amounts. I need to know this info for the future, so I can let buyers know beforehand, so they don't get frustrated and caught off guard.

Hi @JB Lions,

Yes, we have our chat and email support open on weekends. However, our phone support is only available during weekdays, Mondays thru Fridays from 8:00 a.m. to 4:00 p.m. Pacific time at 888-511-8600.
Payments processing and approvals follow the bank processing times, typically on weekdays, too. Nevertheless, our payments team catches anything forwarded to them over the weekend so they are reviewed and approved the next business day.

We also replied to your DM to us about these and the rest of the questions.