Unjust ban and association of banned accounts from adsense
schoolsux said:
Has anyone else been ban for invalid clicks by the Google adsense monster?
Was it unjustified? Did you actually have invalid clicks? Did they not give you a chance to explain or not take the possible reasons for the high click through rate?
I'm trying to see if my problem has occurred to many others or was it isolated. Please do respond because I might take legal action, I just need to see if others have had the same problem.
Here is my story, to me google's policy has some issues. If you read my post in the google forum you will understand. For us, as a web developer who has many employees and ip addresses, google somehow thinks that banning every single employee of the company or their personal accounts as well as the employees' familiies' accounts is ok. Hmmmmm
the following is from google forums. a lot of legit users are being banned.
Like many others our company is having a lot of problem with adsense
and being banned unfairly. Several months ago, we have decided to
start testing adsense on one of our amazon affiliate sites. I signed
up using my personal account for my company and gave it to one of our
programmers to implement it into the website. For a while we were
getting irrelavant ads and also a shortage of ads on the page. My
programmer somehow decided to click on the ads to see why the ads are
showing up on our pages that is not suppose to be there. After reading
other forums it seems like google adsense has similar problems on some
accounts. Regardless after a couple of months, when i logged into my
adsense account, it asked me to agree to the TOS and right after i
click yes i agreed and submit, they sent a cancellation email regarding
the invalid clicks. Needless to say that programmer was fired.
I then tried to setup another account on the site under a different
email address and after 10 days they rejected. the email says "Thank
you for your interest in Google AdSense. After reviewing your
application, our specialists have found that it does not meet our
program criteria. Therefore, we are unable to accept you into our
program. "
Its funny because the site was approved previously and nothing about
the site had changed. I then used a totally different email address
and used my wife who has never had an account and they emailed back
after 10 days with the same email.
Then it gets better, I had one of my other employees sign up another
account from his email address using my real first and last name as i
originally registered. We registered for the same exact site and it
got approved! We implemented and I made sure noone touches the ads in
case they cancel us for invalid clicks. We went 3 weeks into the
adsense account, built up about $150 worth of credit. I even received
the pin in the mail and entered it to and it says pin is correct and
now you are setup to receive payments. This morning i found out this
account is disabled by google. This is just plain ridiculous.
Also, i forgot to mention recently i purchased a website that was
previously approved for adsense and i used the web email address from
the newly acquired website and they sent the same generic reply "Thank
you for your interest in Google AdSense. After reviewing your
application, our specialists have found that it does not meet our
program criteria. Therefore, we are unable to accept you into our
program. "
During this last couple of months, i have been trying to email google
adsense and they never reply. I explained to them the situation and
how to recitfy it. Surely our entire company and my entire family can
not be held liable for something stupid that one of my previous
employees did in the past. Worse, my personal account is banned
forever because I setup the original account for them to use. Has
anyone ever had success in getting their disabled account reactivated?
Or is the google adsense program designed this way? to blacklist family
members of one individual, or to ban entire companys and its employees
if one email address within the company is banned? We are in a project
to create about 100 websites with served ads, luckily we have no
problem with yahoo publisher network even though it is in beta and have
bugs. I tried repeatly to email google to ask to speak to someone in
person and noone have bothered to reply. We are a CA corporation with
offices in CA and Russia and I explained to them we do not need to
ripoff a hundred dollars from anyone when we have much more at stake.
Seems like google is not interested in listening or does not have the
courtesy to even make a manager or supervisor available on the phone to
chat. They may be the leader in this business but with yahoo's version
of adsense in beta, can google really continue to stay so arrogant and
unreasonable?
Ted