NameSilo

The dreaded letter... Advice needed!

Spaceship Spaceship
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101
I received this email today:

It has come to our attention that invalid clicks or impressions have
been generated on the Google ads on your site(s) through users of
third-party programs paid or provided with other incentives to visit
your site. Such programs include, but are not limited to auto-surf,
pay-to-surf, pay-to-read, or pay-to-click sites.

Please bear in mind that if we continue to detect invalid clicks or
impressions from these services on your ads, we may disable your
account to protect our advertisers. In addition, we may adjust your
future payments for any days during which invalid clicks occurred in
order to properly credit advertisers for any invalid activity.

We understand that you may wish to receive specific information
regarding the invalid activity we observed on your account. However,
due to the proprietary nature of our algorithm, we cannot disclose any
details about how our monitoring technology works or what specifics we
found on your account.

As a reminder, any method of generating invalid clicks or impressions
is strictly prohibited by our Terms and Conditions and program policies:

https://www.google.com/adsense/localized-terms?hl=en_US
https://www.google.com/adsense/policies?hl=en_US

For your reference, you can find tips and guidelines for keeping your
account in good standing by visiting our Help Center at
https://www.google.com/support/adsense/bin/answer.py?answer=23921&hl=en_US.

Sincerely,

The Google AdSense Team

I emailed them back asking if there was any more information they could provide me regarding how to fix this and help protect my account. I have never used any incentive click programs or auto surf traffic so I'm not sure how to proceed.

The only thing I can think of is that the forum that ads are on is a Paid to Post forum, however their TOS never say anything about paid to post. I have also been running adsense on the website for almost 2 months now with no problems.

Any suggestions? :-/
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
AfternicAfternic
i have known people that got the same letter, there is really nothing you can do, they don't listen to any one.
 
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It stinks that they won't give you more info about the invalid clicks. I am surprised that your account is still open, because I have seen other cases where Google just closed the account. Good luck with them.

You might try switching to another PPC company or an affiliate program such as linkshare.com
 
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Someone click-bombed me and Google banned my account...There's really nothing you can do, they don't listen...
 
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yandig said:
It stinks that they won't give you more info about the invalid clicks. I am surprised that your account is still open, because I have seen other cases where Google just closed the account. Good luck with them.

You might try switching to another PPC company or an affiliate program such as linkshare.com

I have been using them for many months now so I think they decided just to give me a warning.
 
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Epic said:
Someone click-bombed me and Google banned my account...There's really nothing you can do, they don't listen...

it's dangerous to rely on any company, particularly Google, for income. they never respond to anything. if i stay as far away from adsense as possible for my whole life, i'll be happy.
 
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