Internetbs downloaded module breaking whmcs update - SOLVED

[bredchic]

We are facing this issue and would like to know if somebody else is in the same trouble.

Internetbs is not answering to our requests of assistance.
At the beginning they've asked to show files, but after I showed the files and also the error page that comes after the update, they stopped answering my emails.

Fortunately we found another registrar that is just a little bit more expansive, but offering the same service and with much better reviews.

Anyone else experienced that?
I wouldn't mind to remain with internetbs if there's a solution, even if regarding this issue their assistance have been... disarming!

 

[bredchic]

Problem solved.
During the update, whmcs rewrites internetbs module folder, and the hook doesn't work any more.

In order to upgrade successfully, you have to:
- deactivate internetbs module
- upgrade whmcs

After the update, whmcs won't work.
- delete all the files in /modules/registrars/internetbs
- reinstall completely the downloaded internetbs module
- reactivate the module

If something goes wrong, try to delete tblconfiguration -> RegistrarModuleHooks from the database

In case you need help, contact me at EASY GREEN HOSTING