How to unlock domain in domainguru.net?

[zoncept]

I am going to transfer a domain out due to some reasons.
However i could not find any place to unlock my domain for the domain transfer.

 

[netzilla]

1) Login
2) Click on the link where say "you have <number> domains with enom"
3) Click on the name you want unlock
4) Scroll down and under section "utilities" click on "Set Reg-lock/Auto-Renew Options"
5) Uncheck the lock box
6) Click on "save change"

 

[zoncept]

thanks netzilla

However under the "Set Reg-lock/Auto-Renew Options" only one box was found - [and it was the Set Reg-lock only]

I clicked on the remove auto-renew options and still unable to transfer the domain.

I had contacted guru at domainguru.com and no response from domainguru yet. [since a week ago]

this is what i found
---> http://farm3.static.flickr.com/2254/2493666662_6288399bcb_o.jpg

 

[ptwhite51]

I'm trying to get my domain transfered, too. I unlocked my account, removed automatic renewal, got a quick email from Domainguru requesting the domain name to send a code to allow the transfer, but that is the last I have heard from them for a week.

Any others have trouble getting replies from them?

Paul