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strategy How to Find Potential End Users?

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shilmy

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Hi,

Do any of you has regularly sell your domain to end users? If so, do you mind share with me in this thread on how find potential end users for your domain?

Regards,
Sjarief
 
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copper said:
namegame,
Are you talking about same escrow service?
domba was asking about EscrowDNS.com, not Escrow.com
They are not same service.
Seems like you are talking about escrow.com?
Or, am I wrong?

Copper, you are right. I thought the reference was to Escrow.com and that is what my reply addressed. I apologize for the misunderstanding.
 
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Quick question for the crowd........The domains I been selling are mostly from drops and domains I already had. In the last week I got A LOT of decent drops but how long should I wait before offering them?

If they see the whois and check (if they understand all this) to see when the domain was reg, if they see it was just in the last few days is this TO FRESH? Meaning should I let them sit at least a month or so OR does it not matter...If I pick up a gem today should I try and sell it tomorrow?

Some of the domains I got offers from are within the past 2-3 weeks from picking up. But just wondering from the rest, when is it to early to sell?
 
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I am doing that natty, and I'm having a bit of luck with my fresh regs- the price is not too high, but it's still pretty good for a hand-reg. I don't think 2 days and 2 months matter too much. They are still new in the eyes of the buyer.

Another question for those who have closed deals... What message do you suggest for an ultimatum closing, such as "$3000 take or leave it" IF the buyer offers $2800 or something?
 
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d0main said:
I am doing that natty, and I'm having a bit of luck with my fresh regs- the price is not too high, but it's still pretty good for a hand-reg. I don't think 2 days and 2 months matter too much. They are still new in the eyes of the buyer.

Another question for those who have closed deals... What message do you suggest for an ultimatum closing, such as "$3000 take or leave it" IF the buyer offers $2800 or something?

generally I write: xxxx$ and we have a deal
 
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Nattydomain said:
Quick question for the crowd........The domains I been selling are mostly from drops and domains I already had. In the last week I got A LOT of decent drops but how long should I wait before offering them?

If they see the whois and check (if they understand all this) to see when the domain was reg, if they see it was just in the last few days is this TO FRESH? Meaning should I let them sit at least a month or so OR does it not matter...If I pick up a gem today should I try and sell it tomorrow?

Some of the domains I got offers from are within the past 2-3 weeks from picking up. But just wondering from the rest, when is it to early to sell?
Unless buyer is in Tech related field, most enduser don't even know what is "whois", how to check or don't care.
 
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d0main said:
I am doing that natty, and I'm having a bit of luck with my fresh regs- the price is not too high, but it's still pretty good for a hand-reg. I don't think 2 days and 2 months matter too much. They are still new in the eyes of the buyer.

Another question for those who have closed deals... What message do you suggest for an ultimatum closing, such as "$3000 take or leave it" IF the buyer offers $2800 or something?

Just happend to me...Enduser just offerd $1,000 for my domain....I took it with him paying fees at escrow....done deal...if your getting an offer that YOU sent the email first to TAKE IT!

Also I must admit I may need to slow down as some of the names im sending out... A few chastized (sp) me for trying to profit on a cause.....while another domain name told me this spelling was knows as Faux pase.....other then that waiting to hear back from 2 other replies....
 
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I only got one response today. This came in the form of a phone call from a possible end user which really caught me off guard (although it shouldn't, I include my phone # with every email).

The first thing he wanted to know was what I could tell him about the name..I froze for a moment and then blurted out where the name was reg'd, expiration date...At that point I was unsure what more I could say about the name, so I started to explain why I was looking to sell. Basically just saying I didn't have the time to develop, would like to find a person who could better utilize the name..blah, blah...I was SO nervous by this point!

He then asked HOW I found him! I mumbled off something about doing a Google search for dog food companies (my name is a 3 word organic food domain). I thought for a brief second to explain to him about my whois search, then thought I'd better not...is it better to not mention a whois search to endusers?

The call then basically ended with my price quote, mentioning that my research of DNSaleprice.com confirms that I am well under market value (which I am). He then said he would have to run this by the IT dept and board of directors and that he would either call back or email me....That was earlier this morning and I have heard nothing back as of yet..keeping my fingers crossed though.

In my past life I spent my days battling with medical insurance companies on the phone...that was a breeze compared to trying to pitch a sale over the phone!! I hope my slight nervousness didn't blow the deal.
 
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I just received a phone message today from someone interested in one of my domains. This is the first phone call I've ever gotten in regard to a possible domain sale. They called from a cell phone and the message expressed interest and requested an asking price. Just curious what everyone's opinion is as to how to respond?
 
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I just responded with my price and why I thought it was fair
 
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Jingles said:
I only got one response today. This came in the form of a phone call from a possible end user which really caught me off guard (although it shouldn't, I include my phone # with every email).

The first thing he wanted to know was what I could tell him about the name..I froze for a moment and then blurted out where the name was reg'd, expiration date...At that point I was unsure what more I could say about the name, so I started to explain why I was looking to sell. Basically just saying I didn't have the time to develop, would like to find a person who could better utilize the name..blah, blah...I was SO nervous by this point!

He then asked HOW I found him! I mumbled off something about doing a Google search for dog food companies (my name is a 3 word organic food domain). I thought for a brief second to explain to him about my whois search, then thought I'd better not...is it better to not mention a whois search to endusers?

The call then basically ended with my price quote, mentioning that my research of DNSaleprice.com confirms that I am well under market value (which I am). He then said he would have to run this by the IT dept and board of directors and that he would either call back or email me....That was earlier this morning and I have heard nothing back as of yet..keeping my fingers crossed though.

In my past life I spent my days battling with medical insurance companies on the phone...that was a breeze compared to trying to pitch a sale over the phone!! I hope my slight nervousness didn't blow the deal.

Running something by a board of directors could take weeks, be patient and follow up with him every week or two.

Business to business phone sales has been part of my life for over 20 years. From making hundreds of dials per day, to closing $xxx,xxx deals, to writing scripts, to building a phone sales force of over 200 people.

I'm going to write about this a lot more on the blog I'm thinking about launching (I just bought SellingMy.com from Josh). If you're serious about learning, start with these two things (only the best and most committed ever do these):

1. Join a Toastmasters club and learn to think and speak on the fly.

2. Write out all of your scripts and answers to common questions and objections. Practice them out loud - to the mirror, your dog, your spouse or anyone else that will listen. You should even record yourself and play it back to hear how you sound.

Your goal is not to sound like a 'sales' person, but to sound like a business professional that can have a comfortable conversation on a topic you have expertise in.
 
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Excellent advice, MarkP. I'm going to sit down today and make a list of possible questions endusers might ask and come up with a thoughtful, professional answer for each. +Rep given :)
 
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Hi, guys and gals. I'm a newbie on the site, so bear with me. As to this thread, I realize we are all 21st Century paperless office oriented people. That said, let me suggest something. After you have done your due diligence, e.g., no trademark infringement, and you think you have a super name, why not draft a nice letter to the information officer of the corporation you are targeting giving them the name and your firm price. Tell them how much a benefit the name could be to them. Inform them that if the offer is not accepted, you will place it on the open market at auction. In a courteous manner, give them a deadline about your selling off inventory and wait for their reply. Then, if the target(s) will not buy it, place it at auction. It's worth the .41 stamp to get the higher price. WEBGLUE
 
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webglue said:
Hi, guys and gals. I'm a newbie on the site, so bear with me. As to this thread, I realize we are all 21st Century paperless office oriented people. That said, let me suggest something. After you have done your due diligence, e.g., no trademark infringement, and you think you have a super name, why not draft a nice letter to the information officer of the corporation you are targeting giving them the name and your firm price. Tell them how much a benefit the name could be to them. Inform them that if the offer is not accepted, you will place it on the open market at auction. In a courteous manner, give them a deadline about your selling off inventory and wait for their reply. Then, if the target(s) will not buy it, place it at auction. It's worth the .41 stamp to get the higher price. WEBGLUE

Tried that already about 9 months ago.
Response rate is much worse than email.
Sent 500 letters and received 3 phone call, 2 email and zero sale :(
 
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I can now officially report my first sale from my semi-aggressive enduser campaign of the past three weeks or so.

Top Tahiti dot com - $100.

Not a large or sexy sale, but consider this: I hand-regged it, which is a huge ROI percentagewise. And, the best part of all, he owns about 35 related domains which he monetizes himself and wants a list of my related domains to consider acquiring. I just sent him a list of 10.

I went about the same process you see talked about here -- selected a domain I thought I could market, emailed about 200 people with enduser potential, offered interested responders a good domain at a more than reasonable price, and completed the deal tonight. This particular domain took about two weeks total from first email campaign to domain push.

ripley.
 
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Congrats, Ripley! :)
 
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ripley said:
I can now officially report my first sale from my semi-aggressive enduser campaign of the past three weeks or so.

Top Tahiti dot com - $100.

Not a large or sexy sale, but consider this: I hand-regged it, which is a huge ROI percentagewise. And, the best part of all, he owns about 35 related domains which he monetizes himself and wants a list of my related domains to consider acquiring. I just sent him a list of 10.

I went about the same process you see talked about here -- selected a domain I thought I could market, emailed about 200 people with enduser potential, offered interested responders a good domain at a more than reasonable price, and completed the deal tonight. This particular domain took about two weeks total from first email campaign to domain push.

ripley.

Good going! Is the end user into Tahiti websites? I would say you made MUCH MUCH more doing it this way then trying to sell it on the forum. So far no more sale for me this week but have a list im goin to send out Monday.

Might start to send out the emails with a starting price or best offer ($300 OBO) that way if they come back with a offer just under the $300 im still fine as im looking for $200 anyway.

Will advise on how this goes but im sketchy on shooting a price.
 
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Well done, Ripley! Of those 200 people you e-mailed, how many of them responded they were interested? In the case of those interested, did you call or e-mail them? I ask because I've recently discovered the obvious, which is that your sell rate drastically increases if you perform stage 2 (response to the "what's your price" message) over the phone. So far I'm six for six on such sales calls over the past 3 days for a total of $2300 in promised sales. All in all though you'd be pretty amazed at how much you lose in sales due to pure inertia, and the magnitude with which a simple friendly phone call can shatter the ice.

Lesson of the week: Clients buy your domains not so much because they like your names as because they like YOU.

Be yourself when chatting with your prospects -- it builds trust -- but don't try too hard to be yourself.

I find it enormously helpful to spend 10-15 minutes browsing through each interested client's website to internalize its mission and technique. Find one or two aspects of the organization you take affinity with and can relate to your own background. When you call your client, explain to them the market value of the domain is ($XXX * 1.5), where $XXX is your true, covert asking price -- cite age, TLDs registered, large # of prospects, past similar sales...whatever you can to back up your overt 1.5 * $XXX -- but because of [the organization's quality that piqued your interest], you'll offer them the domain for $XXX as you would feel happy watching that organization succeed. I'm not sure where I morally stand on this technique, but from a pragmatist's point of view it softens up the customer, helping them feel more important, and both you and they walk away with freshly christened droplets of connection (and you, furthermore, with 500 additional dollars in your wallet).

Not suprisingly, this "soften up your customer" method works more poignantly when dealing with U.S. end-users from the south and west than with northeastern dwellers.
 
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I had about three people answer me out of that batch, one of which ended up being a domain speculator (I try to filter them out, but miss some sometimes) and I think he mostly answered as a way to extract going rate-type information. One simply didn't respond to my pricing email, the other one accepted my price without question.

I'm sure the phone is an effective tactic, but my day job is demanding and as a result I'm rarely able to conduct side business during business hours. It's a point well-taken though and I always include my phone number in email correspondence regardless.

ripley.
 
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Suggestions in this thread are always good and interesting.
I usually increase the trust to offer to transfer the domain first to their account and when they received it we talk about the payment method, this is sometimes painful becuase the payment is slow ( specially the wire transfer ) and you need to be patient and trust them in turn. The entire process require 1-2 week usually, in my first 5 deal with endusers I have never found a company that has refused to pay.

My last deal was an handregged org, closed at 600Eur. Not bad :)
 
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JoshuaPz said:
Well done, Ripley! Of those 200 people you e-mailed, how many of them responded they were interested? In the case of those interested, did you call or e-mail them? I ask because I've recently discovered the obvious, which is that your sell rate drastically increases if you perform stage 2 (response to the "what's your price" message) over the phone. So far I'm six for six on such sales calls over the past 3 days for a total of $2300 in promised sales. All in all though you'd be pretty amazed at how much you lose in sales due to pure inertia, and the magnitude with which a simple friendly phone call can shatter the ice.

Lesson of the week: Clients buy your domains not so much because they like your names as because they like YOU.

Be yourself when chatting with your prospects -- it builds trust -- but don't try too hard to be yourself.

I find it enormously helpful to spend 10-15 minutes browsing through each interested client's website to internalize its mission and technique. Find one or two aspects of the organization you take affinity with and can relate to your own background. When you call your client, explain to them the market value of the domain is ($XXX * 1.5), where $XXX is your true, covert asking price -- cite age, TLDs registered, large # of prospects, past similar sales...whatever you can to back up your overt 1.5 * $XXX -- but because of [the organization's quality that piqued your interest], you'll offer them the domain for $XXX as you would feel happy watching that organization succeed. I'm not sure where I morally stand on this technique, but from a pragmatist's point of view it softens up the customer, helping them feel more important, and both you and they walk away with freshly christened droplets of connection (and you, furthermore, with 500 additional dollars in your wallet).

Not suprisingly, this "soften up your customer" method works more poignantly when dealing with U.S. end-users from the south and west than with northeastern dwellers.

the phone call idea is good for some....Me....well a few things pop up..I can be very sarcastic and funny when talking about reasons why someone may need something when I know you. if I dont know you then to sell you something is rather hard. In email though im very nice and polite to show im just not some 17 year old kid (which im not LOL) or some what they belive to be a "domainer" looking for a million dollars for the name. WHen I do quote a price im about 50/50 on respones back from SOLD to no thank you. the ones that do not reply back i give them one week and lower the price by $25. After that I leave them alone.
 
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