Help urgent please: How do you refund on MoneyBookers?

[italiandragon]

I have never had to refund but this time I need to but don`t see the option in Moneybookers. Anyone can help?

Thanks

 

[Dotmainer]

at header of page you have 'upload funds' & 'withdraw' - tabs


.

 

[italiandragon]

at header of page you have 'upload funds' & 'withdraw' - tabs


.

HELLLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO????


Do you know what REFUND is?


Apparently there is not such option. I asked the guy who sent the money to cancel payment.

 

[Dotmainer]

ok, sorry
i just though you have paid (uploaded) funds and you want it back ...

 

[fnj0912]

How to refund on MoneyBookers

I have same question.
How to refund on MoneyBookers
no option on there.

 

[techgal128]

If you have accepted the payment, then you have to send a payment back of the same amount to the buyer. If you have NOT accepted the payment, it will automatically be refunded in 14 days. Keep in mind there may be fees for this. Moneybookers can be a difficult company to work with at times (their customer service is useless).