Help! Tucows/OpenSRS transfer problem

[dndriver]

I now try to transfer one of my domains from Tucows reseller to Godaddy. I had initiated the transfer and submitted the EPP at Godaddy for over 36 hours, but now I still do not receive the confirmation email from Tucows. My questions are:

1. The whois in registry shows:

Registrar: TUCOWS INC.
Whois Server: whois.tucows.com
Referral URL: http://domainhelp.opensrs.net
Name Server: **
Status: ok

But the whois in registrar(Tucows) shows:

Domain status: pendingTransfer

Is there any problem? why the whois status at registry is not pending transfer?

2. Does the reseller have the right to cancel transfer(transfer away request)?

3. Can I contact Tucows directly, and how can I contact Tucows? the reseller do not reply my email for a long time.

Thank you very much!

Happy new year!

 

[AzN]

I now try to transfer one of my domains from Tucows reseller to Godaddy. I had initiated the transfer and submitted the EPP at Godaddy for over 36 hours, but now I still do not receive the confirmation email from Tucows. My questions are:

1. The whois in registry shows:

Registrar: TUCOWS INC.
Whois Server: whois.tucows.com
Referral URL: http://domainhelp.opensrs.net
Name Server: **
Status: ok

But the whois in registrar(Tucows) shows:

Domain status: pendingTransfer

Is there any problem? why the whois status at registry is not pending transfer?

2. Does the reseller have the right to cancel transfer(transfer away request)?

3. Can I contact Tucows directly, and how can I contact Tucows? the reseller do not reply my email for a long time.

Thank you very much!

Happy new year!

Should be fine, .com/.net registry only shows "OK" instead of "PendingTransfer".

 

[dnk]

For .info, .org domains you get status as pending transfer

 

[dndriver]

thanks all for your help!