GreatDomains issue

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I currently have domains listed at their site and I recently received an email from a party interested in the domain. They've made an offer on the domain through Sedo, but haven't received any reply from GreatDomains for over two weeks. Looking at GD's homepage and Sedo there is an offer noted in the number of offers. I know the amount of their offer and can't see why GD wouldn't at least make an counter offer. I've mailed the GD support, but no reply...
Does anyone have experience with selling through GreatDomains.com?
 
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PM Sent. good luck
 
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