GoDaddy - Won auction - Can I force the sale?

[MapleDots]

I bought a domain at GoDaddy auction at a " Buy Now " price and it has been paid for by credit card for quite a while now. It appears to me there is an abnormal delay in getting the delay into my account.

I checked WHOIS and the domain is actually registered at godaddy and should have been in my account relatively fast.

So what if the owner of the domain had second thoughts and decided not to sell, as in reneging on the deal. Because his domain is sitting at godaddy can I somehow force the deal?

I mean if his domain was a namesilo or something I know I would be up the creek without a paddle, but given that it's sitting at godaddy there should be a way to enforce the contract right?

Everyone please don't tag Joe from godaddy with this, he has enough on his plate without having to worry about my little problems.

 

[deez007]

Hey Maple

When you say "abnormal delay" how long has it been?

Was it an expired domain auction?

 

[MapleDots]

No it was a regular listing with a buy now option, I think there was lots of time left but I picked the buy now. Been almost a week and still says processing, I could see that if at another registrar but it's sitting at GoDaddy. It should have closed by now, I don't want to lose the domain.

 

[Nametree]

No it was a regular listing with a buy now option, I think there was lots of time left but I picked the buy now. Been almost a week and still says processing, I could see that if at another registrar but it's sitting at GoDaddy. It should have closed by now, I don't want to lose the domain.

There is still a chance that the seller had second thoughts and decided not to sell. Godaddy would (should) theoretically close their account and refund you if that happens, but unfortunately the "buy now" purchase isn't actually a guarantee you'll get the domain.

I bought a domain through them recently at buy now and a few days later I received a message from GD saying they "had been informed by the seller that they weren't prepared to complete the transaction." Wish this couldn't happen but it does and unfortunately there's little we can do about it.

Hope you do get this one though! I would open a ticket and have them check on the status perhaps since it's been a week.

 

[BRANDERX]

I sold a few at BIN, they automatically transfered the domains to the buyer.

 

[deez007]

Eish,..a week is a bit long but as @NameTurtle stated, if the seller does back out then the most action they could possibly take is ban the seller. Unfortunatley, they can't really do much to force the seller to complete the transaction..

 

[MapleDots]

I sold a few at BIN, they automatically transfered the domains to the buyer.

That's what I was hoping would happen, we have a deal and GoDaddy is holding all the cards. It should just process, everyone on both ends has agreed to the TOS and GoDaddy has control of the domain. Time to enforce the contract!

 

[wwwweb]

I think it maybe in the wrong account. If it was a godaddy to goaddy purchase, it is not a manual push, it would have pushed over on it's own.

 

[BRANDERX]

I think it maybe in the wrong account. If it was a godaddy to goaddy purchase, it is not a manual push, it would have pushed over on it's own.

That's right.

 

[BRANDERX]

That's what I was hoping would happen, we have a deal and GoDaddy is holding all the cards. It should just process, everyone on both ends has agreed to the TOS and GoDaddy has control of the domain. Time to enforce the contract!

Give them a call. If not, then go for the "chat now", but you must communicate with them

 

[MapleDots]

Its not in the wrong account, I can clearly see it in my won folder as processing.

I will contact GoDaddy when I get home to ask them to enforce the contract.

 

[BRANDERX]

Its not in the wrong account, I can clearly see it in my won folder as processing.

I will contact GoDaddy when I get home to ask them to enforce the contract.

One last thing, in some cases you may need to "accept incoming account change" in the control panel.

anyway, good luck, hope its resolved soon

 

[DaveX]

Was this domain in closeouts, public buy now or which specifically?

https://www.godaddy.com/help/understanding-godaddy-auctions-listing-options-1525?ci=

 

[MapleDots]

Regular auction, same place we all put our domains except it had a buy now option.

I always look at the buy now ones because its a simple click. If I think there is value there I grab it. In this case there was some intense value there.

 

[DaveX]

These are the three types of auctions:
Offer/Counter Offer, Offer/Counter Offer with Buy Now, or Buy Now Only

 

[Lord Antares]

Try this:

https://www.godaddy.com/help/accepting-domain-account-changes-1670

I had to do that yesterday to receive a domain.

 

[DaveX]

If you clicked "Buy Now" and it was not a $5 or whatever closeout, should be a done deal.

I'm not sure if the seller still has to accept that, but I don't believe so and it should be automatic.

I have never had to accept a domain like a push when buying in the auctions.

 

[Bob Hawkes]

I had always assumed it would be automatic (kind of like Afternic fast transfer) in the case like you mention both same registrar, but it seems the seller has to initiate the transfer. Is it a .ca or a .com?

"If the buyer and seller both have GoDaddy accounts, then the seller must initiate an account change. This method, also known as a registrant transfer, moves the domain name to another account at the same registrar. The domain name expiration date does not change because an account change does not include a registration extension."​

I had always presumed that unless an error was made, that someone paying the BIN make the sale certain and binding. I would not be happy if sellers could withdraw because they had second thoughts. I hope GoDaddy can sort it out for you, @MapleDots !

 

[DaveX]

And we don't even know if the seller still owns the domain. GoDaddy doesn't really check. If I list a domain with a bin, does it get removed if I sell and push the domain? Anybody know?

 

[DaveX]

One thing about GD....pretty darn good phone support.

Except if you're from Canada. GoDaddy hates Canadians.