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Godaddy has gone downhill faster than most registrars in recent history, their methods for domain retention and profit are no longer based on the value they can add to a customer, but in simple deception.
Instead of providing authorization codes for expired domains (1-30 days post expiration.) They actively block the authorization codes from ever reaching the registered contact email. In my naive attempts at manually requesting 40 authorization codes, I spent most of the morning going to each domain and requesting one at a time. Nothing ever arrived, it was frustrating, but I discovered their methods of domain retention involve blocking authorization codes by default.
Meaning, any domain that goes into expiration is "no longer eligible for transfer." This is something I clarified with support staff, clearly they are trained to tell this to customers in order to avoid transfer losses. Even though it is completely against their written policy on expired domains. (Source)
After over an hour and a half with support staff, the authorization codes started rolling in. How did I get them to do it? I found a domain's authorization code that was already in REDEMPTION, post 30 days expiration, and transferred it away by unlocking it inside the "expired domains" menu, under "Domains." I had let this domain expire on purpose, it wasn't great so I didn't want to renew it. But I had to prove to them that I knew they were lying in order to block transfers out.
Here are some of the conflicting details I received...
Tldr: #boycottgodaddy.
I'll be happy to help anyone with domains stuck at Godady, I have successfully initiated transfers on all domains.
Instead of providing authorization codes for expired domains (1-30 days post expiration.) They actively block the authorization codes from ever reaching the registered contact email. In my naive attempts at manually requesting 40 authorization codes, I spent most of the morning going to each domain and requesting one at a time. Nothing ever arrived, it was frustrating, but I discovered their methods of domain retention involve blocking authorization codes by default.
Meaning, any domain that goes into expiration is "no longer eligible for transfer." This is something I clarified with support staff, clearly they are trained to tell this to customers in order to avoid transfer losses. Even though it is completely against their written policy on expired domains. (Source)
After over an hour and a half with support staff, the authorization codes started rolling in. How did I get them to do it? I found a domain's authorization code that was already in REDEMPTION, post 30 days expiration, and transferred it away by unlocking it inside the "expired domains" menu, under "Domains." I had let this domain expire on purpose, it wasn't great so I didn't want to renew it. But I had to prove to them that I knew they were lying in order to block transfers out.
Here are some of the conflicting details I received...
Tldr: #boycottgodaddy.
I'll be happy to help anyone with domains stuck at Godady, I have successfully initiated transfers on all domains.
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