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GoDaddy Backorders - any good?

Dynadot
Impact
7,965
They caught two domains for me about 2-3 years ago. But now I resumed using them - and zero results, for couple of months, for not the strongest competition domains. Are they of any use at all now? Please share your experience.
 

Joe Styler

Aftermarket Product Manager
GoDaddy Staff
Afternic Staff
Impact
4,728
I've been traveling for a couple weeks sorry for the delay. The backorders lock when we try and capture the domain so there are two scenarios as you pointed out above.

1. Expired domain with Godaddy goes to expired auction and your backorder is used as a bid on the auction. Even if you are outbid it still counts as a bid and gives you a discount on the auction and renewal price if you win, so the backorder is locked until the expired auction is completed. They last 10 days.
2. Expired domain is not registered with GoDaddy. We try and drop catch it, the capture fails and the backorder is still locked. This happens for 5 days I believe after the name is caught. This is because we still try and get the domain, sometimes the names drop again after they are caught by another company because the buyer has a bad/old credit card or they feel there is a tm issue etc so they let the domain name go again and we try and get it for you.
If you want the exact timing you can email auctions support but off the top of my head I believe it's five days. I have a lot of namepros pm's to catch up on from being away :) Sorry again for the delay.

Either way if you are outbid on an expired auction you do not want to bid on again or have a backorder locked on a drop catch name caught elsewhere and you don't want to take the chance it drops again you can contact auctions support and they will cancel the backorder hold early for you so you can reassign it. Only they will do it regular support will not because they do not easily know if youre backorder is also being used as a valid winning bid on an expired auction.
 

GoKaizen

Always be Learning
Impact
3,091
How do I contact the auctions team directly?

I've been traveling for a couple weeks sorry for the delay. The backorders lock when we try and capture the domain so there are two scenarios as you pointed out above.

1. Expired domain with Godaddy goes to expired auction and your backorder is used as a bid on the auction. Even if you are outbid it still counts as a bid and gives you a discount on the auction and renewal price if you win, so the backorder is locked until the expired auction is completed. They last 10 days.
2. Expired domain is not registered with GoDaddy. We try and drop catch it, the capture fails and the backorder is still locked. This happens for 5 days I believe after the name is caught. This is because we still try and get the domain, sometimes the names drop again after they are caught by another company because the buyer has a bad/old credit card or they feel there is a tm issue etc so they let the domain name go again and we try and get it for you.
If you want the exact timing you can email auctions support but off the top of my head I believe it's five days. I have a lot of namepros pm's to catch up on from being away :) Sorry again for the delay.

Either way if you are outbid on an expired auction you do not want to bid on again or have a backorder locked on a drop catch name caught elsewhere and you don't want to take the chance it drops again you can contact auctions support and they will cancel the backorder hold early for you so you can reassign it. Only they will do it regular support will not because they do not easily know if youre backorder is also being used as a valid winning bid on an expired auction.
 
Impact
1,052
I don't use GD BO's anymore but I did for years and the entire time people were complaining about how useless they were at BO's, how they never caught anything etc...I never said a word, the bashing worked to my advantage, slowly picking up some 3L .nets, single dict word .com's and many others. If the majority of domainers fail, why would you listen to them...
 
biix