godaddy auction issue

[Keith]

Hopefully I'm posting in the correct area. If not please move this.

Yesterday I tried to access my auctions account at Godaddy and received an error message. After calling support several times and getting the run around, they finally said my account was terminated for TOS violation.

I demanded to know exactly what happened and they proceeded to tell me that my "violation" took place during an expired auction. The problem is that I didn't bid. They could give me no further explanation as to why/how an account can get terminated for an auction in which I did not participate.

They are sending this to my account executive who will review the matter on Sunday. I'm shocked to say the least. 10 years at Godaddy, oodles of auction bidding over that period, and the account is ended for no apparent reason.

Am I alone here or has anyone else heard of such a thing?

 

[DU]

Okay so you've made it clear that you can't present an argument. Try using facts to make a case.

In the land of public opinion sometimes facts are the worst defense of your character.

 

[mycontrepipol]

godaddy keeps messsing up these last times. they should be watching out

 

[Name Trader]

OK @Keith. As I said before as long as you can convince your account manager of this you will be in the clear. However, gone are the days when an account manager is on the side of their client (if they ever were), at least in my case, they tow the corporate line nowadays. Good luck with your discussions.

 

[cdboard]

how did you find the previous owner's contact info?


what was the final auction price on the domain? (or last known auction price)

 

[Keith]

how did you find the previous owner's contact info?


what was the final auction price on the domain? (or last known auction price)

No clue final sales price.

 

[Keith]

I'm going to close this as it's gotten out of control. Lots of judgement with no facts by a few here. I guess the registrar is always right...

 

[equity78]

I wrote about this in 2012

June 2, 2012 http://tldinvestors.com/2012/06/go-...ho-contact-buyers-after-auction.html#comments

By: RH

This topic seems to be getting more and more talked about.

The drill goes like this:

Worthwhiledomain is on auction at Go Daddy, it closes say at $4000.

Now technically the registrant still has time to renew, paying the renewal plus $80. At Go Daddy they can even transfer the domain out and not pay the $80 up til day 42 after expiration.

Savvy domain investors check the whois of Worthwhiledomain and offer the registrant money for the domain. Sometimes the registrant is aware of the auction and had all intentions of renewing, they just wanted an $80 real time appraisal.

Other times the registrant does not know about the auction, the domain investor says "I will buy the worthwhiledomain from you and include the renewal in the price of acquisition. The domain investor may have to walk a less savvy registrant through the whole renewal process and the push.

This past week we wrote about how Cloud.us sold for $8505 on Go Daddy Auctions, the domain was renewed and sold to Brad Mugford from DataCube.com. Brad did start the process to buy the domain before the auction. There were several other deals done this week too.

Thursday night someone called me and told me a friend got their account suspended. Namepros member Steven22 posted on Namepros that he got his account suspended. Here is his post:

"I just got called from my Godaddy rep and those idiots are suspending my GD auctions account because they think I had contacted the previous owner and bought the names directly from them.


In my case, it isn't even true but they didn't care. I explained that I was a partial owner in the names to begin with and they refused and closed the account."

Now of course many want to know how Go Daddy can do this ? They set the rules and now others are finding ways to play the game to their advantage by the rules Go Daddy set out.

There were 20 comments http://tldinvestors.com/2012/06/go-...f-those-who-contact-buyers-after-auction.html

 

[pjb1978]

No clue final sales price.

.

xHemp.com -- final sales price of an auction that DID complete = $510. Care for a screenshot?

 

[Name Trader]

Please keep us informed in how your discussion with your account manager went.

 

[Keith]

I wrote about this in 2012

June 2, 2012

By: RH

This topic seems to be getting more and more talked about.

The drill goes like this:

Worthwhiledomain is on auction at Go Daddy, it closes say at $4000.

Now technically the registrant still has time to renew, paying the renewal plus $80. At Go Daddy they can even transfer the domain out and not pay the $80 up til day 42 after expiration.

Savvy domain investors check the whois of Worthwhiledomain and offer the registrant money for the domain. Sometimes the registrant is aware of the auction and had all intentions of renewing, they just wanted an $80 real time appraisal.

Other times the registrant does not know about the auction, the domain investor says "I will buy the worthwhiledomain from you and include the renewal in the price of acquisition. The domain investor may have to walk a less savvy registrant through the whole renewal process and the push.

This past week we wrote about how Cloud.us sold for $8505 on Go Daddy Auctions, the domain was renewed and sold to Brad Mugford from DataCube.com. Brad did start the process to buy the domain before the auction. There were several other deals done this week too.

Thursday night someone called me and told me a friend got their account suspended. Namepros member Steven22 posted on Namepros that he got his account suspended. Here is his post:

"I just got called from my Godaddy rep and those idiots are suspending my GD auctions account because they think I had contacted the previous owner and bought the names directly from them.


In my case, it isn't even true but they didn't care. I explained that I was a partial owner in the names to begin with and they refused and closed the account."

Now of course many want to know how Go Daddy can do this ? They set the rules and now others are finding ways to play the game to their advantage by the rules Go Daddy set out.

There were 20 comments http://tldinvestors.com/2012/06/go-...f-those-who-contact-buyers-after-auction.html

There are many variables but godaddy has no right collect money or make claim to a sale until the current registrants rights have passed.

Show attachment 13184

You are so full of it that your breath stinks.

xHemp.com -- final sales price of an auction that DID complete = $510. Care for a screenshot?

You're fired up but again are ignoring what's been said. Go look at the pot thread where the sale was reported simply as mid $xxx. That's the info I seen.

 

[equity78]

I have always seen it as a slippery slope, because Go Daddy has big balls when they feel they have exclusivity on something that doesn't belong to them. The flipside with every site online they can fall back on the T.O.S. I one time read a company tweet at a complaint (non - domaining) if you didn't like the policy you should have never joined.

When I wrote the article I asked Paul Nicks and he said we don't usually close accounts for one transaction but when we see a pattern we then close accounts.

 

[cdboard]

although it looks like someone else reported the sale, this story should be a reminder to people to NOT mention any auction wins until at least a week after the domain hits their account.