FTP probem

[bluearrow]

I'm getting this error when I try to FTP to one site using filezilla. I'm using passive mode.


Command: PASV
Response: 227 Entering Passive Mode
Command: MLSD
Error: Connection timed out

Anyone know why does this happen ?

I remember there was a sticky topic about something like this and how to get it worked. Can't find it anymore.

 

[XeHSean]

Have you tried contacting your hosting provider about this? This is something that they will likely need to fix for you.

 

[vincewicks]

For sure, you need to contact your ISP because it is not something that happens often. With my 5-year experience in tech support, I've never seen it.

 

[Robin]

Better contact your Host. I think you are entering wrong some info into the fields.

 

[AmethystNetworks]

For sure, you need to contact your ISP because it is not something that happens often. With my 5-year experience in tech support, I've never seen it.

This is most likely an issue on the hosts end, not the ISPs end.

 

[AstoundingDesigns]

Your FTP port # is probably wrong. What host are you using? Ask their live help.

 

[pausch]

Contact your web hosting company to resolve this issue.