Expiry Dates Discrepancies - Netsol - Anyone Ever Noticed

[mozzeratti]

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Well I am managing a couple of names with Network Solutions.
In my Netsol user panel, the names show an expiry date that is
about 5 months different (sooner) than what publoc WHOIS records show.

The whois record at Netsol on the surface, show what my userpanel reflects.
However, when I click on the little link in Network Solutions whois that says
"show underlying registry data for this record", the page that pulls up is more detailed.
More significantly... that page matches puclic WHOIS records!
(Not their userpanel.)

Huh?


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[Dave_Z]

Heh, that happens. Tell NetSol about it, and give screenshots if need be.

 

[mozzeratti]

Heh, that happens. Tell NetSol about it, and give screenshots if need be.

I told them about it (I submitted a ticket, I called...), interestingly, their responses in a nutshell: Do not trust any other WHOIS service except for Netsol's

Scratch that...actually do not even trust Netsols link "show underlying registry data for this record", only trust the initial (not so in depth) Netsol WHOIS inquiry & what you see in your user panel.


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[DotWeekly]

You should not trust Any Whois provider.. the only one to trust is the Registry for the TLD. That's the one that Really matters.

 

[mozzeratti]

You should not trust Any Whois provider.. the only one to trust is the Registry for the TLD. That's the one that Really matters.

Well the point is...that this particular registrar does not seem to be one that can be trusted with domain creation/expiry information.

They do not show domain registration dates in their user console, for one. You have to pull it up from the WHOIS database.
Their own WHOIS information though, seems to contradict itself. When asked to quote the exact registration date - consistent registration with no drops, the person I spoke with claimed they were not supposed to provide that information to customers.
That it was internal info and not relevant.

Well, the one good thing I can say is that I was able to transfer two names away from them
(one transfer now complete) without a hitch!
Of course that might or might not be due to all the time I spent on the phone beforehand, asking for a guarantee that they would not come up with a reason to deny the transfers.

I am both pleased and somewhat surprised that the transfer was a success. I was not so sure it would be because Netsol claimed the names were expiring May 18 (I started the transfers May 15 & May 16).
Public WHOIS records showed October for both names. Netsol kept discrediting that information, even though their own internal information showed it to be true.

Well the transfer revealed one thing!
Apparently Netsol has their own expiry dates... that are not necessarily in line with the domain creation dates.
The information in the public WHOIS was indeed correct afterall.
It correpsonds with the info I see, now that the name is with a registrar where the creation and expiry date are openly displayed.



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[accent]

Heh, that happens. ...

Not at all a warm and fuzzy thought.

We saw a couple years ago during the RegisterFly debacle that ICANN had no records whatever as to who owned what at a registrar. That {astoundingly incompetent} oversight has now been corrected, supposedly, but I wonder what else has been missed and is waiting to bite us.


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