Did anyone else choose to pre-register .EU names with euinternet.com and then not get to make second choices on the day of April 7th?
Basically, I pre-registered a bunch of names expecting that I could make second choices on the Landrush day (as they said I could) and then didn't get the username/password until 3 days and 7 hours later. Far too late to make any decent second choices and I want a refund.
I've sent support, sales, and even the CEO himself (Phelim O'Connell) at least three emails now asking for a refund over the past week. I have yet to hear even one response from them now.
Today I left a phone message, still nothing. He was in a meeting.
Just seeing if anyone else is in the same boat here, I'm getting very annoyed with the company (euinternet / ieinternet). Is their service normally this disgraceful?? The fact that they haven't even acknowledged any of my mails is unbelievable.
Thanks
A.
Basically, I pre-registered a bunch of names expecting that I could make second choices on the Landrush day (as they said I could) and then didn't get the username/password until 3 days and 7 hours later. Far too late to make any decent second choices and I want a refund.
I've sent support, sales, and even the CEO himself (Phelim O'Connell) at least three emails now asking for a refund over the past week. I have yet to hear even one response from them now.
Today I left a phone message, still nothing. He was in a meeting.
Just seeing if anyone else is in the same boat here, I'm getting very annoyed with the company (euinternet / ieinternet). Is their service normally this disgraceful?? The fact that they haven't even acknowledged any of my mails is unbelievable.
Thanks
A.
