Escrow.com is playing games with me.

[chickenfillet]

Hello everyone,

I recently opened a 3rd Domain Transaction on Escrow.com where I am the buyer. The other 2 transactions were a while ago, but they went smoothly, and I received my domain names.

Now, for this 3rd Transaction, I submitted the 1st payment out of 4 payments, but Escrow.com haven't replied to any of my emails when I asked them about if they have received the domain name from the seller.

They are not responding to any of my emails.

To make things worse, Escrow.com won't let me log in with my details, it says they are incorrect, but I know they are correct.

When I requested a new password, I receive no email from Escrow.com.

What is happening? Have Escrow.com scammed me? Can anyone else log in?

 

[chickenfillet]

Hello,

Yes I used their Web Chat, but it seems the people there can't speak English properly.

I submitted the 1st payment well in advance, and then they claimed I missed the 1st payment.

After I talked with someone who couldn't speak English properly, they updated it that they received the 1st payment.

Now I can't log in.

Escrow.com are having problems, with their database or employees.

 

[chickenfillet]

Hello,

Often managers don't do their jobs as good as they should.

It seems Escrow.com is having serious database issues, because I can now login.

This doesn't explain why no one is responding to my emails OR why they claimed my 1st payment was missed, when it says that they clearly received it on the 1st of July at 7:15PM, when it was due on the 1st of July too.

This was after I contacted them on Live Chat, so they just didn't check their payments received account.

 

[korganian]

I just logged into my escrow.com account without any problem. Does this toll free number work from your Country? 888-511-8600

 

[chickenfillet]

Hello,

I too can now log into my account, I wrote a few posts above that they must have been having technical issues.

That number would work, but I can't call it from my Mobile as I'm not on an International Plan, I only get unlimited calls within Australia.

 

[deez007]

Download the textnow app for apple or android and you get free unlimited calls and text but for out of country from Australia I believe its still only 2 cents a minute.

I have been checking out the TextNow app, never heard of it before.. thanks for enlightening us It looks awesome!

 

[highonlife209]

lol

 

[eurorealtor]

People, if you are not getting replies to your mails, that doesn't mean the other party did not respond or is ignoring you. They may not be receiving your mails, or you may not be receiving theirs for whatever reason. Like this very one.

People never heard of the delicious meat in the can :)

 

[Mauli Fry]

@Escrow.com

Please review your DNS setup and mail server configuration. A while back I had to whitelist one of your IP addresses because of a missing PTR record.

Consequence: your mails were rejected as spam.

People, if you are not getting replies to your mails, that doesn't mean the other party did not respond or is ignoring you. They may not be receiving your mails, or you may not be receiving theirs for whatever reason. Like this very one.

Thanks Kate. I sent it to my team.