Escrow.com I'm leaving you

[420domainer]

Dear Escrow,

You suck. I'm leaving you.

Marty

 

[Brandon Abbey]

Thank you for all the nice comments about PayoneerEscrow.com. Reach out to me anytime regarding our services, I think you will be pleased what you find. Best regards to all,

Brandon

 

[420domainer]

Payoneer.com is where I'm going

 

[000]

Hey Marty, Sedo's domain transfer service has worked VERY well for me since I made the switch from escrow.com.


Some pros:

• 3% fee (although the buyer may incur a payment fee if they're paying by credit card or PayPal for example) (also there's a minimum of $60 I believe, may be higher for some other extensions). I paid just $90 for a $3000 transaction though for example which is pretty reasonable considering it includes the transfer service.
• You push/transfer the domain directly to Sedo, and they have been releasing the funds very quickly (usually next business day after they receive the domain). Since the actual domain transfer can often be the most problematic step in the sale, this can really save some hassle and ensure you get paid fast.
• Phone support (M-F during business hours)

Some cons:

• Buyer still needs to sign up for a Sedo account and potentially take steps to verify that account, depending on the price level.
• A buyer could potentially get sidetracked and start searching for alternative names on Sedo.
• Minimum escrow fee of I believe $60 for .com, although it can be higher depending on the extension.
• Doesn't support payment arrangements
• Sedo's ugly website

If you want to give it a shot sometime, you just need to submit this form (you'll need to know the buyer's Sedo account name):

https://sedo.com/us/services/domain-transfer-service/external-transfer-order-page/


Payoneer does sound promising / cheaper, but I haven't yet tried them. Looks like they don't ever hold the domain itself (I prefer they do).... but it is half the price....

 

[Nazz]

+1 for Payoneer.

They're awesome. Highly recommended.

 

[420domainer]

They have become increasing difficult to deal with, both as buyer and seller. They are very slow with verification, both of identification as well receiving funds. They are slow at dispersement of funds. They are closed on the weekends. Let me repeat that since it may seem ludicrous and unbelievable considering they are so internet based. They are unavailable for any support on weekends. They have poor customer service through email (they are not responding to my buyers questions!) and customer service is not all that much better on the phone, but at least a little bit better.
All in all, no need to give them money when there are much better options out there.

 

[SpareDomains]

As a buyer, how would you like to receive this 4 times:

"Dear Buyer Upon checking the documentation submitted. We kindly ask you to send a higher quality picture of your passport to complete the verification process."

My buyer has assured me repeatedly he is sending a high quality image. He and I have both called and personally spoken with customer service about this matter and after their "inquiry," we received the above boilerplated reply, which is somehow grammatically incorrect.

Ridiculous and bye bye.

That's the number #1 reason I left for http://escrow.payoneer.com
I do things to have buyers trust me, good domain name, professional looking site, ssl, ssl banner, escrow service banner etc... so ya basically do everything ya can to look as professional as possible so buyers trust you. The last thing you should have to worry about after getting a buyer to buy is handing them off to an escrow service where they could abandon the transaction due to headaches. Any company that requires extra submissions for security purposes better have rockstar support to follow things through, if not just aggravating buyers into "I'll never use this service again".

 

[BrandZen]

I'll never use Escrow.com again. Sick and tired of the run around and untrained employees. I started a transaction on Friday to purchase a name for $1000. I've completed over 30 transactions using them, both as a buyer and seller. I'm Tier 3 verified also.

I try and pay for the $1000 name and the system tells me my only option is to pay by wire transfer. PP or Credit Card is not an option. WTF? Why isn't Amex an option for a $1000? So I try and call them and of course they are closed. So I figured I'll get on live chat and quickly solve the problem - also not an option. Then I send an email and still no reply (It's now Monday afternoon).

I call them and explain my situation and the representative tells me since I've never completed a transaction with them before, they can not accept my CC payment. I go on to explain and that I'm Tier 3 verified, I've complete well over 30 transactions and that her information is incorrect. She verifies what I'm saying and acknowledges the error.

At this point, I figured the problem is solved and I can finally pay for the domain.... I ask, so can I pay for the name using my Amex?

She says sorry sir, for this particular transaction, at our discretion we reserve the right to not accept PP or CC. For this transaction you must pay by Wire. So at this point I'm starting to get annoyed. I ask why the F&#& NOT? Why can't I paying using my AMEX? I'm willing to pay the extra 3% and I've done it may times before.. Her reply... Sorry sir, for this particular transaction, at our discretion we reserve the right to not accept PP or CC. For this transaction you must pay by Wire.

So I ask her what if I cancel this transaction and start a new one... again... sorry sir, for this particular transaction, at our discretion we reserve the right to not accept PP or CC. For this transaction you must pay by Wire.

At that point I had it and just hung up.

 

[creataweb]

They have become increasing difficult to deal with, both as buyer and seller. They are very slow with verification, both of identification as well as dispersement of funds. They have poor customer service through email and not all that much better on the phone, but better.
All in all, no need to give them money when there are better options out there.

I agree and prefer Sedo

 

[NameOmnia]

Payoneer.com is where I'm going

+1 for Payoneer.

They're awesome. Highly recommended.

You want to say Payoneer Escrow.

Payoneer is a different company through which you can ask for payments but there is no fund verification or anything like that, if one does a charge back you are in trouble.
Payoneer was created for other purposes.

There are a couple of threads in the forum where you can see experiences etc.

I am very very happy with Payoneer Escrow

 

[ezee]

never used it ,will give it a try

@Brandon Abbey is with Payoneer Escrow ,has always been helpful and excellent service

 

[imadoer]

SO MAD going to do my best to hookup with another company

 

[000]

can you still use that 3% escrow from sedo, if the domain your selling is listed on sedo market? (even if not bought there).. or will they try to get you to complete it through sedo market.. thus chasrge the 10-15% etc. ty.

If it was already listed on Sedo, they may indeed charge you more.

"Please note: If you reach an agreement outside of our marketplace and the domain is also listed on Sedo's marketplace, then the same commission shall be charged as for sales on the domain marketplace."

https://sedo.com/us/services/domain-transfer-service/external-transfer-order-page/

 

[imadoer]

ESCROWSUCKS!

 

[Grimaldi7]

never used it ,will give it a try

 

[420domainer]

As a buyer, how would you like to receive this 4 times:

"Dear Buyer Upon checking the documentation submitted. We kindly ask you to send a higher quality picture of your passport to complete the verification process."

My buyer has assured me repeatedly he is sending a high quality image. He and I have both called and personally spoken with customer service about this matter and after their "inquiry," we received the above boilerplated reply, which is somehow grammatically incorrect.

Ridiculous and bye bye.

 

[mr-x]

As a buyer, how would you like to receive this 4 times:

I had a similar problem, despite being a long time customer. When the associate became belligerent, I told him I was recording the phone call.. Shit hit the fan.

They deserve to be replaced. The same company ruined GetAFreelancer.com

 

[alcy]

several options around.
if they wanna keep clients they should pay more attention and effort.

 

[Brandon Abbey]

no payoneer yet for my countrymen

What country do you live in? We do business in excess of 200. Thanks,

Brandon

 

[alcy]

Hey Marty, Sedo's domain transfer service has worked VERY well for me since I made the switch from escrow.com.


Some pros:

• 3% fee (although the buyer may incur a payment fee if they're paying by credit card or PayPal for example) (also there's a minimum of $60 I believe, may be higher for some other extensions). I paid just $90 for a $3000 transaction though for example which is pretty reasonable considering it includes the transfer service.
• You push/transfer the domain directly to Sedo, and they have been releasing the funds very quickly (usually next business day after they receive the domain). Since the actual domain transfer can often be the most problematic step in the sale, this can really save some hassle and ensure you get paid fast.
• Phone support (M-F during business hours)

Some cons:

• Buyer still needs to sign up for a Sedo account and potentially take steps to verify that account, depending on the price level.
• A buyer could potentially get sidetracked and start searching for alternative names on Sedo.
• Minimum escrow fee of I believe $60 for .com, although it can be higher depending on the extension.
• Doesn't support payment arrangements
• Sedo's ugly website

If you want to give it a shot sometime, you just need to submit this form (you'll need to know the buyer's Sedo account name):

https://sedo.com/us/services/domain-transfer-service/external-transfer-order-page/


Payoneer does sound promising / cheaper, but I haven't yet tried them. Looks like they don't ever hold the domain itself (I prefer they do).... but it is half the price....

can you still use that 3% escrow from sedo, if the domain your selling is listed on sedo market? (even if not bought there).. or will they try to get you to complete it through sedo market.. thus chasrge the 10-15% etc. ty.

 

[Haykay2005]

After wasting so much time on verification, I was later informed my company is not on their service list. What a joke company. I have gone with payoneer and epik

 

[ezee]

So sorry man. We need a support group.

escrowanonymous.com available for hand reg

 

[420domainer]

I'd reach out to buyer and apologize like a madman and give him a solid discount, if you can afford to that is. I kept mine from falling through but it literally took over $1000 from my profit! Maybe bring your price down to $999 and see if he will go through payoneerescrow.
Again, so so sorry, I feel your frustration here man.

 

[tomcarl]

I'm now approaching 3 days waiting for my buyer's PayPal payment to be approved, a buyer who is the CEO of a large/reputable vitamin company here in the US. What happened to payments being approved in an hour like they used to? What's going on Escrow.com, this company used to be the best.

 

[jideofor]

I had a similar problem, despite being a long time customer. When the associate became belligerent, I told him I was recording the phone call.. sh*t hit the fan.

They deserve to be replaced. The same company ruined GetAFreelancer.com

Same Company RUINED WarriorForum