Epik suspending domains

[alcy]

Hello everyone,

I'm creating this post to keep you all informed of Epik.com Happy Hours!
Every day, we'll try to discount an extension and give you the chance to register & invest in this extension.

Today, we're featuring .US extension, and we're discounting it to $1.50 for new registrations starting now, and will be ON for the next 5 hours.

The following is a list of all domain names that have been registered previously before under .US, and are available one more time for registration: https://armored.net/index.php/s/t9rf2GLm4JktQWn

Remember, all domains registered at Epik include:
- Free WHOIS privacy
- Free SSL parking landers
- Free forwarding
- Free basic Wordpress site
- Free listing in Epik marketplace for selling/leasing

Here is also a link to ALL promos that we're currently running, in case you wanted to look into something different: https://www.epik.com/promos/

Please let me know if you have any questions.

Also, let me know what extensions you'd be interested to see featuring in our future Happy Hours! We'll do our best to accommodate all requests.

@Sufyan Alani

sir. what kind of nonsense actions and email I get from yer support about some domain suspension where u take away my domains and suspend them.. and all I do ever is just park alll my names at bodis like millions of other domains are parked there.. will u just randomly blindly for no reason keep deleting domains from epik accounts from yer clients.. with no issues at all with domain.. telling people to go fix a problem somewhere that cannot be fixed because it does not exist there... in fact both of these domains below i had reregistered with u this year.. and I had it on 2 different registrars beforehand.. never had issue iwth it there.. and it was also ever just parked at bodis.. so i am forced to conclude epik has an easy trigger for tkaing away and banning peoples domains.. same ones they pay u money for. i would ask to kindly stop this nonsense.. before people start moving their biz elsewhere... or me at least... thanks.
copy of the email i got:

Hello,

I am writing to you to inform you that the following domain(s) have been flagged for being involved in spam activity. The Registry stated this needs to be resolved quickly.

xxxvideo,,,,,,info
toothbrushes.,,,,,,,info


We ask that you please look into this matter. You can go here (https://www.spamhaus.org/lookup/) to locate the spam issue and work on resolving it.

Once you have completed what needs to be done and the issue has been fixed, please REPLY HERE so I can notify the registry.

 

[RozasMD]

no. this isn't help. this is registry throwing around false accusations, and you, forwarding them to your clients asking clients to fix them.

do you like to be falsely accused in life and then asked to fix it?

maybe if other registrars aren't so easily sending round those notices to clients means they are actually doing something to verify those accusations first. with registry. but i guess for you its easier to just forward false accusation to client.

i think im just going to move my names to where i am not falsely accused by the registrars...
instead of wondering which of my names u will email me got suspended tomorrow morning just for having them parked on bodis for 500 years in same old ways i ever do.

The ironic thing here is that Epik is suffering from you exactly what apparently makes you suffer so much.

You've stated a lot of accusations in this thread which simply are not correct. And you've sustained them even after Epik representatives have explained the situation time and again.

I can understand how frustrating this situation can be to you. This kind of things happen from time to time, probably caused by some previous owner activity. It certainly sucks. But accusing Epik of causing this and insisting again and again on it looks unfair and won't help you much.

Try to stay cool and work with Epik representatives to remove the spam flag and recover the names. You'll eventually get them back, just try to stay calm and have some patience.

Good luck!

 

[Jurgen Wolf]

Registrar doesn't matter at all.
serverHold from Afilias is common on all their TLDs... Usually they rely on various 3rd-party blacklists.

 

[DanSanchez]

Hey @alcy I know it can be surprising to get one of these. Trust me when I say that Epik staff defend your domains with tooth and nail. I handle several threats per month from people who come demanding the domain from the registrar. Sufyan has his hands completely tied here. The CAN-SPAM laws are in play here and it is very much backwards. You are automatically guilty and the burden of proof is put on your side of the table. Totally unfair, in my opinion.

Hang in there, try to come to our side of the table so we can cooperate and get your domains back please.

<3

 

[Jurgen Wolf]

we can cooperate and get your domains back

From my experience with Namecheap and Afilias - serverHold removal takes up to 1 week.
Had ~15 victims.

 

[MasterOfMyDomains]

Way off topic, this is for promo’s and begging for promo’s only
Epik experince thread for butt hurt reports and raves

 

[branding]

@alcy

There really is nothing Epik can do here. If you would have registered these same domains with any other registrar the outcome would have been exactly the same.

 

[Sye]

hi,
i think these things must be address on host level, not at domain level, host should suspend the account, but domain should not be suspended. it is host responsibility of malicious content and other things. domain is nothing to do, we have hundreds of domain, but whenever we receive complain , it receive at our server end, ip end, or host end, not at domain end. because domain is just name registration.
If any domain is causing malicious activity then it would be because of host so host provider will deal with these issue.

but i think you are in safe hands, as EPIK is good registrar, they are peace loving people, try to contact them, they will help you.

thanks

 

[Sufyan Alani]

Way off topic, this is for promo’s and begging for promo’s only
Epik experince thread for butt hurt reports and raves

Absolutely agree, and sorry for the inconvenience.

 

[branding]

as i said i owned these names for like 2-3 years on diff registrars.. this here is just a rereg with epik, cause they had cheapest promo to reg......... never had issues before.
nor with my other names.

I know you owned these before at other registrars and I totally get your frustration and that you feel irritated by the fact that this cannot be solved easily.

That being said, in cases like this there is unfortunately hardly anything a registrar can do. You ought to take it up with the registry.

This stuff happens (relatively) frequently at all registrars. There's not always an easy explanation why at any given point in time a domain get suspended because of alleged malicious use. The upside is that if you work with the registry these suspensions can be lifted.

I wish you best of luck and hope it works out for you. If you run into further issues I suggest you head over to the epik review thread as all this activity in this thread is probably getting some people excited about promos that aren't there

 

[Jurgen Wolf]

And regarding Spamhaus DBL...
After lookup - follow their instructions to delist your domains.

 

[Sufyan Alani]

Registrar doesn't matter at all.
serverHold from Afilias is common on all their TLDs... Usually they rely on various 3rd-party blacklists.

Thank you!
Thank you!
&
Thank you!

 

[Sufyan Alani]

@Sufyan Alani

sir. what kind of nonsense actions and email I get from yer support about some domain suspension where u take away my domains and suspend them.. and all I do ever is just park alll my names at bodis like millions of other domains are parked there.. will u just randomly blindly for no reason keep deleting domains from epik accounts from yer clients.. with no issues at all with domain.. telling people to go fix a problem somewhere that cannot be fixed because it does not exist there... in fact both of these domains below i had reregistered with u this year.. and I had it on 2 different registrars beforehand.. never had issue iwth it there.. and it was also ever just parked at bodis.. so i am forced to conclude epik has an easy trigger for tkaing away and banning peoples domains.. same ones they pay u money for. i would ask to kindly stop this nonsense.. before people start moving their biz elsewhere... or me at least... thanks.
copy of the email i got:

Hello,

I am writing to you to inform you that the following domain(s) have been flagged for being involved in spam activity. The Registry stated this needs to be resolved quickly.

xxxvideo,,,,,,info
toothbrushes.,,,,,,,info


We ask that you please look into this matter. You can go here (https://www.spamhaus.org/lookup/) to locate the spam issue and work on resolving it.

Once you have completed what needs to be done and the issue has been fixed, please REPLY HERE so I can notify the registry.

Dear Alcy,
We didn't lock these domain names. The registry did.
We're communicating the registry's decision to you, and trying to help you to solve this issue.
We're on your side.
You already have an open ticket about this subject with our support team.
We'll update you through the ticket as soon as we hear back from the registry.
Thanks,

 

[Sufyan Alani]

i deal with 15 regiatries and had thousands of names over years,
yet it happened with you.
here is how i feel now with my domains being with u: UNSAFE.

if yer clients can wake up any day to an email from yer support saying your domains were suspended ... and in that email give solution which does not even exist or show a problem when we go to fix it... then clerly, the problem is you, not registry. and as registrar u shuld make sure u target the right names that have actual problems and provide solutions to fix them. instead of so easily just obeying suspension requests. its one thing to suspend names and tell people to click few spamhaus buttns to fix it, and its somewhere else altogether to tell them to fix it on spamhaus which does not even show a problem with them. thats called disrespect, misinformation, not caring, and run around.

now from this i will wake up every day wondering if today epik suspended more of my names.
which to me menas i wont register names with u.

Alcy,
A registrar CAN NOT debate these suspensions with the registry, until client provides a proof.
Each registry manage that part of their business the way they find suitable.
For, .INFO, which is managed by Afilias, you'll be suspended for these domain names doing whatever activity the registry find malicious (They have their own mechanisms) no matter what the registrar you're using is.
If you feel unsafe registering .INFO domains, then it's absolutely your choice to use that extension or move on to a different one.
Again, Epik did not suspend any names. We've forwarded the messages that we've received from the registry to you.

 

[Samer]

that’s not a fair title, really inflammatory...

Add “afilias” in the title. They are “affiliated”

https://afilias.info/ This is beneath you, @alcy.

Samer

 

[alcy]

Clarified the question about your domains.
Their work was suspended by Afilias (the registry), not Epik (as registrar).

thats why i didnt ping u i guess. did u even read my post? why yer reply does not include solution? cause the email from epik i got did not include solution... if u read my post. ty

 

[DanSanchez]

ty but i thnk u all miss point. its not just about this incident... its about possibility or abiity of registry to falsely accuse and suspend names... due to i am not sure what.. so i will call it a bug... and you basically just passing on these false accusatioins and suspensions, without trying to point out to registry there is issues that need fixing. its not about what happened to me or my 2 names.. its about potential of this contuning to happen to anyone.. at any time.. for basically any domain. if u do not see the gravity of what I am trying to say here, then Im out of words.

I didn't miss the point. The processes apply to all registrars. I stay away from .info for this reason and others.

Here is what I said:

"it is very much backwards. You are automatically guilty and the burden of proof is put on your side of the table. Totally unfair, in my opinion."

 

[Mifuru]

@Sufyan Alani

sir. what kind of nonsense actions and email I get from yer support about some domain suspension where u take away my domains and suspend them.. and all I do ever is just park alll my names at bodis like millions of other domains are parked there.. will u just randomly blindly for no reason keep deleting domains from epik accounts from yer clients.. with no issues at all with domain.. telling people to go fix a problem somewhere that cannot be fixed because it does not exist there... in fact both of these domains below i had reregistered with u this year.. and I had it on 2 different registrars beforehand.. never had issue iwth it there.. and it was also ever just parked at bodis.. so i am forced to conclude epik has an easy trigger for tkaing away and banning peoples domains.. same ones they pay u money for. i would ask to kindly stop this nonsense.. before people start moving their biz elsewhere... or me at least... thanks.
copy of the email i got:

Hello,

I am writing to you to inform you that the following domain(s) have been flagged for being involved in spam activity. The Registry stated this needs to be resolved quickly.

xxxvideo,,,,,,info
toothbrushes.,,,,,,,info


We ask that you please look into this matter. You can go here (https://www.spamhaus.org/lookup/) to locate the spam issue and work on resolving it.

Once you have completed what needs to be done and the issue has been fixed, please REPLY HERE so I can notify the registry.

Clarified the question about your domains.
Their work was suspended by Afilias (the registry), not Epik (as registrar).

 

[Sufyan Alani]

u just do not get it do you?
i did nothing malicious on those names.
therefore u as epik company are supporting and emailing clients about suspensions which are simply wrong and unfair. and u are demnding clients fix problems which do not exist and are not fixable. how do you expect yer clients to feel when they pay you for domains, do nothing out of ordinary with them, are accused of maliciou activity, and then asked to fix problems which do not exist? this is definition of taking someone on a stupid ride........ do you plan to continue in future to just email clients about domain suspensions which are not by error of client but by error of registry... is this how you plan to handle the future at epik with regards to that? or are you gonna do something to make sure the problem is fixed where it needs to be fixed? which clearly isn't your clients end.. where yer clients do nothing with those names.

Alcy,
I really doubt that you have read my reply, fully.
We are not the entity that is suspending your domain names. The registry is.
We're channeling their messages to you.
If the registry think you're using their domain names in malicious activity, and you think they're wrong, then we'll help you to voice your concerns to them.
You're shooting the messenger here.

 

[VaibhavA]

@alcy this happened to one of my domains at dynadot.

I explained dynadot the situation.

I also explained spamhaus the situation and told them that i havent done anything.

You can write to spamhaus here - [email protected] and provide them details of ownership. They will reply with solution or whitelist your domains.

Hope it helps and after the problem is solved, hope you realize that @epik had nothing to do with this.

 

[Samer]

100% com, 99% with epik years

This never happened. Jus saying.

Samer

 

[Jurgen Wolf]

Radix also blocks their TLDs using 3rd-party BLs...
I recently regged some dropped .online - and it was blocked silently within few hours, because it was listed in SURBL.

 

[Mifuru]

@Sufyan Alani

sir. what kind of nonsense actions and email I get from yer support about some domain suspension where u take away my domains and suspend them.. and all I do ever is just park alll my names at bodis like millions of other domains are parked there.. will u just randomly blindly for no reason keep deleting domains from epik accounts from yer clients.. with no issues at all with domain.. telling people to go fix a problem somewhere that cannot be fixed because it does not exist there... in fact both of these domains below i had reregistered with u this year.. and I had it on 2 different registrars beforehand.. never had issue iwth it there.. and it was also ever just parked at bodis.. so i am forced to conclude epik has an easy trigger for tkaing away and banning peoples domains.. same ones they pay u money for. i would ask to kindly stop this nonsense.. before people start moving their biz elsewhere... or me at least... thanks.
copy of the email i got:

Hello,

I am writing to you to inform you that the following domain(s) have been flagged for being involved in spam activity. The Registry stated this needs to be resolved quickly.

xxxvideo,,,,,,info
toothbrushes.,,,,,,,info


We ask that you please look into this matter. You can go here (https://www.spamhaus.org/lookup/) to locate the spam issue and work on resolving it.

Once you have completed what needs to be done and the issue has been fixed, please REPLY HERE so I can notify the registry.

Guys, do not ping Rob, Sufyan if you have problem with domains. Epik company is not limited to them alone. You can also send all your questions to other representatives, like me.

About domains - I will clarify what happened, but most likely they were blocked for violating one of the rules of the Registrar / DMCA / spam.

 

[Mifuru]

thats why i didnt ping u i guess. did u even read my post? why yer reply does not include solution? ty

I read your post. The answers are simple and do not give a solution, they state the facts.

1) According to the rules, we can't just block a domain without specifying the reasons. The Registrar has the right to block the domain (for violation of the terms of service), as well as the registry. We can't cancel the action registry, and also to influence them.

2) If you intercept domains, you should understand that some of them have their own "dark" history. For this reason, some of your parked domains have a dark history - the registry blocked the domain, not us.

3) The only solution for you is to communicate with the registry + the Registrar's representative and find out the real reasons for blocking and future unlocking.

 

[alcy]

I read your post. The answers are simple and do not give a solution, they state the facts.

1) According to the rules, we can't just block a domain without specifying the reasons. The Registrar has the right to block the domain (for violation of the terms of service), as well as the registry. We can't cancel the action registry, and also to influence them.

2) If you intercept domains, you should understand that some of them have their own "dark" history. For this reason, some of your parked domains have a dark history - the registry blocked the domain, not us.

3) The only solution for you is to communicate with the registry + the Registrar's representative and find out the real reasons for blocking and future unlocking.

im sorry thats not a soliution. thats a run around. if this ever happens again to domains i paid for on epik, while it does not happen for me elsewhere, i am going to go.. well... elsewhere with my names. thanks for nothing.