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Enom Shutting Down Accounts in Mass
Enom, owned by Demand Media, is now terminating resellers and their sub-accounts, threatening to seize names of persons who's businesses will be impacted and even shut down.
The problem seems to center around two (2) factors:
1. Demand Media's sensitivity to bad PR.
2. Enom's inability to support ChannelMe.TV framework, which has serious product deficiencies and security bugs.
The company has been getting increased bad press and even a call for global boycott. With Carson Daly and Quinn Daly involved in the Demand Media venture, one might wonder what will happen when the public begins to believe that Enom and Demand Media are perpetrating unfair business practices and false advertising.
Here is the situation:
1. Their .TV social media sites do not support Internet Explorer 7.X, and tech support management (headed by a "John") has advised them to not test under IE 7.X.
2. The videos have embed code, but the code is invisible to some browsers. They were apparently unaware of both this and #1 bug above.
3. The blogs can't be made private, which create MySpace-type security problems. Rosenblatt is CEO of Demand Media; you would think he would be more aware of how this has hurt MySpace.
4. The ChannelMe.TV framework has a playlist manager that won't support more than 300 videos.
5. The advertising program does not pay competitive rates; as a matter of fact, instead of $25 per thousand impressions, users report as little as $10.00 for 40,000 impressions. This is an indication that early fears expressed are probably the case -- somebody is misrepresenting here; but since it is not audited, who would be able to make any determination at all?
6. Nobody in Demand Media's office seems to come to work or engage customers. They don't reply to blog questions from customers who have hundreds of domains. They don't seem to use their own product.
If Enom and Demand Media customers are interested in joining a class action law suit against this billion dollar company, please contact [email protected]. There might be huge damage awards due to misrepresentation and false advertising.
Enom, owned by Demand Media, is now terminating resellers and their sub-accounts, threatening to seize names of persons who's businesses will be impacted and even shut down.
The problem seems to center around two (2) factors:
1. Demand Media's sensitivity to bad PR.
2. Enom's inability to support ChannelMe.TV framework, which has serious product deficiencies and security bugs.
The company has been getting increased bad press and even a call for global boycott. With Carson Daly and Quinn Daly involved in the Demand Media venture, one might wonder what will happen when the public begins to believe that Enom and Demand Media are perpetrating unfair business practices and false advertising.
Here is the situation:
1. Their .TV social media sites do not support Internet Explorer 7.X, and tech support management (headed by a "John") has advised them to not test under IE 7.X.
2. The videos have embed code, but the code is invisible to some browsers. They were apparently unaware of both this and #1 bug above.
3. The blogs can't be made private, which create MySpace-type security problems. Rosenblatt is CEO of Demand Media; you would think he would be more aware of how this has hurt MySpace.
4. The ChannelMe.TV framework has a playlist manager that won't support more than 300 videos.
5. The advertising program does not pay competitive rates; as a matter of fact, instead of $25 per thousand impressions, users report as little as $10.00 for 40,000 impressions. This is an indication that early fears expressed are probably the case -- somebody is misrepresenting here; but since it is not audited, who would be able to make any determination at all?
6. Nobody in Demand Media's office seems to come to work or engage customers. They don't reply to blog questions from customers who have hundreds of domains. They don't seem to use their own product.
If Enom and Demand Media customers are interested in joining a class action law suit against this billion dollar company, please contact [email protected]. There might be huge damage awards due to misrepresentation and false advertising.
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