.tv Demand Media Q&A

[equity78]

Quinn Daly (np id qdaly) an employee of Demand Media joined the forum as a favor to SKG
this thread will be used to ask him questions and he can reply for all to see.

Rules:

1 Ask a question once do not bump your question, the bump will be deleted.

2 Ask questions pertaining to .tv off topic and bashing posts will be deleted ( AND NO THERE WILL NOT NE A PM FIRST JUST A DELETE THIS IS NOT GRADE SCHOOL)

QUINN this thread will be stickied so you can find it easy

 

[MillersCrossing]

Question Concerning Premium Renewals

Quinn,

I am asking this question on behalf of a lot of members of this forum who own premium domains, both who contribute openly and those who watch on the sidelines.

First off, we are all aware that there are teething problems with the changeover, I believe the chief concern that domain regges that were bought under .TV have not been transferred to their new account at Enom.TV.

I myself am still awaitin o one premo reg to be transferred, it is not showing up on my account as of this moment.

But I think for all of us who own premium regges, the most important questions on our minds are for you to clarify the premium renewal prices, which, in the discount period of early September through to December, was guaranteed at 50% of the full premium rate before the 70% discount.

Example - Business.Tv $1,000,00. Had someone regged this for 5 years they would have got it for 5 x 300,000 = 1.5 million. After 5 years, the renewal charge would be $500,000 per annum = 50% of the original million a year reg fee.

But, most of us have showing a renewal fee at 100% of the original reg fee, or 95%.......we all want to reassured - and quickly - that our contract with .TV - which you are managing - will be respected and rectified in the immediate future.

A new managements strategy should always be - IMHO - to install confidence in the company's investors - their clients, and I believe that myself and many others on this forum should be considered as both.

Right now, confidence is not something that is being installed.

I recognise that this is a huge task to manage the changeover in such a short period of time. In return, I would ask that you recognise our concerns and the duty your company has in confirming AS QUICKLY AS POSSIBLE that our original renewal rate discount of 50% will be honoured, as it is bound to under contract.

Yours sincerely

James Barclay

 

[qdaly]

.TV Premium Renewals

We are working with Verisign to clarify the situation with premium renewals and I will keep this group updated. Also the team’s primary focus right now is complete the migration, which you know is not 100% complete yet, so they are pushing hard to get done ASAP.

I know that the team here has plans to, in the upcoming weeks, clarify all aspects of the .TV renewals, registrations, etc., so I can’t answer your question directly. As soon as I have the information, I will. The most important thing right now for us is making sure that every current registrant’s domains & services are working correctly.

 

[antonis12]

We are working with Verisign to clarify the situation with premium renewals and I will keep this group updated. Also the team’s primary focus right now is complete the migration, which you know is not 100% complete yet, so they are pushing hard to get done ASAP.

I know that the team here has plans to, in the upcoming weeks, clarify all aspects of the .TV renewals, registrations, etc., so I can’t answer your question directly. As soon as I have the information, I will. The most important thing right now for us is making sure that every current registrant’s domains & services are working correctly.

Quin,

I think we can appreciate that the technical transition is difficult and could take some time.

I think what would be helpful in making the transition (and I understand that you are not in charge of this, but please pass the message along to the folks that are) is a statement by Demand Media/Verisign that they are honoring their existing contracts with registered premium domain holders and are committed to working to correct the errors introduced in the transition process. As I am certain you are aware, this group and others have made significant monetery investments for development on the .tv space - you want us out there building sites, not worried that pricing tricks are going to be introduced during the transition process.

Acknowledging that Demand Media will respect these contracts should not be dependent on any technical factors, is the only legally justifiable approach and, most importantly, the only approach that could maintain .tv's credibility as a platform for development. Not having a prepared statement on this topic is *hurting* not helping the extension.

What Demand Media does with the non-regged premiums is something that we certainly expect will be changed from what Verisign did and something that we are all curious to see - but also something that I do not believe is causing any anxiety. We are happy to wait for your plans because we overall believe that Demand Media will be good for the extension.

So please let your team know that a simple statement as described above will go a long way to calming down your customers, reducing the number of support calls, and letting us get back to work building the .tv extension.

Respectfully,

Antonis

 

[MillersCrossing]

Quin,

I think we can appreciate that the technical transition is difficult and could take some time.

I think what would be helpful in making the transition (and I understand that you are not in charge of this, but please pass the message along to the folks that are) is a statement by Demand Media/Verisign that they are honoring their existing contracts with registered premium domain holders and are committed to working to correct the errors introduced in the transition process. As I am certain you are aware, this group and others have made significant monetery investments for development on the .tv space - you want us out there building sites, not worried that pricing tricks are going to be introduced during the transition process.

Acknowledging that Demand Media will respect these contracts should not be dependent on any technical factors, is the only legally justifiable approach and, most importantly, the only approach that could maintain .tv's credibility as a platform for development. Not having a prepared statement on this topic is *hurting* not helping the extension.

What Demand Media does with the non-regged premiums is something that we certainly expect will be changed from what Verisign did and something that we are all curious to see - but also something that I do not believe is causing any anxiety. We are happy to wait for your plans because we overall believe that Demand Media will be good for the extension.

So please let your team know that a simple statement as described above will go a long way to calming down your customers, reducing the number of support calls, and letting us get back to work building the .tv extension.

Respectfully,

Antonis

Antonis,

I too see this statement by Quinn as a lost oppurtunity for reassurance and in fact saw the ommission of the assurance as a glaring avoidance of the issue at hand.

This statement from Quinn came straight from the top - rest assured - and now for the first time I am getting angry.

As far as I am concerned, there is no negotiation on our renewals or "thinking through our pricing policy".

This is really the worst possible press release short of publically stating that they are renaging on the premium renewal fees and that if anyone has a problem with that - we will see you in court"

So for the record, "until they get back to us", let me state where I stand on the issue immediately.......cause I dont need to think about where I stand.....

If DEMAND MEDIA messes with my renewal fees, I will sell my house and live in a tent if that what it costs me in legal fees before I pay any premiums over 50% of what was agreed.

The one reg I didn't get is PRINCIPLE.TV....but make no mistake, I stand by my words.

And I guess that a class action is on the cards too.

That is all "I am able to release" at this time.

 

[equity78]

Ok this thread was set up to be a Q/A not a personal blog and not to cheerlead. Millers asked a good question and Qdaly answered not to everyones liking that's fine now another question can be asked but people telling how their day is going is not going to stay in this thread that was set up for a reason to ask questions of Demand Media

And guess what there are people who have $50 renewal fees who are really flipping out

 

[SKG]

Ok this thread was set up to be a Q/A not a personal blog and not to cheerlead. Millers asked a good question and Qdaly answered not to everyones liking that's fine now another question can be asked but people telling how their day is going is not going to stay in this thread that was set up for a reason to ask questions of Demand Media

And guess what there are people who have $50 renewal fees who are really flipping out

Thank you EQ for keeping this thread in line. Thank you Quinn for your continued efforts, your efforts and participation are greatly appreciated by many members here. Looking forward to whatever insight and information you maybe able to provide

 

[RPK]

I like to hold my breath and hope to hear that they are abolishing the renewel fees and making them a standard $50.00 across the board. I know the chances are slim, but hey it's the Holiday season right?

 

[equity78]

Qdaly maybe you can answer Searching's QUESTION any chance of $50 Renewals? TY Thread cleaned up ask qdaly a question or do not post in this thread as it was set up for one reason to ask him questions and follow up on his answers. No promotion, or cheerleading or bashing Feel free to send qdaly a pm if you have a personal comment of thanks or disdain

 

[*AllThings.tv*]

We are working with Verisign to clarify the situation with premium renewals and I will keep this group updated. Also the team’s primary focus right now is complete the migration, which you know is not 100% complete yet, so they are pushing hard to get done ASAP.

I know that the team here has plans to, in the upcoming weeks, clarify all aspects of the .TV renewals, registrations, etc., so I can’t answer your question directly. As soon as I have the information, I will. The most important thing right now for us is making sure that every current registrant’s domains & services are working correctly.

Is there an anticipated date when the migration will be 100% complete?

 

[SKG]

Hi Quinn,

Any updates on anything new coming early 2007?

 

[equity78]

SKG I don't believe Qdaly is answering this thread as last post was on 12/15 although Quinn was on the forum on 12/20 and 12/21

 

[SKG]

SKG I don't believe Qdaly is answering this thread as last post was on 12/15 although Quinn was on the forum on 12/20 and 12/21

Ok, I will send her an email to see what happened.

 

[MillersCrossing]

SKG I don't believe Qdaly is answering this thread as last post was on 12/15 although Quinn was on the forum on 12/20 and 12/21

Scary stats at your disposal equity!!

 

[equity78]

NO I just saw him on here James and last forum activity shows 12/21 just clikc public profile on the user

 

[qdaly]

Hi Everyone,

Just wanted to let you all know that the team at eNom who are working with Verisign on the migration have not taken a holiday break - like I have for the last few days. They are working day and night on finalizing the migration and ensuring the integrity of the pricing. I will post when this is completed or when a date for completion has been set.

Thanks, Quinn

 

[dottvfan]

I'm not quite back yet, just popping in!

I have one renewal which is showing at a higher renewal value than the contract price that I agreed with the DOT TV CORP when regging it (www.ed.tv) but given that I have screenshots of the entire process (as I do with all my regs), I am not overly worried about it.

NP members should try to remember that Quinn is an employee of DM. He has a duty to his employer to create goodwill between DM and its customers but also not to make unauthorised representations for his employers, so try not to come down on him here and put yourself in his shoes. Also respect the fact that he is here at the request of SKG.

Your starting point with DM should be to check your receipts and screenshots at the time of registration to find evidence of your renewal fees so that you supply that iformation to DM and rely on that evidence of your contract with the dot tv corp in the first instance.

Quinn, welcome to the forum. I'm interested in hearing about the initiatives that DM has for the extension. My only hope is that someone at DM takes the time to review the threads on this forum regarding promotion of the extension as I suspect that there are some ideas on here that would be worthwhile being pursued by DM in promoting .tv as the principal TLD for media websites.

I look forward to working with you.

Regards

 

[Dangerous Dan]

... Quinn is an employee of DM. He has ...

FYI, Quinn is a she (and a fetching one at that!)

 

[johntv]

Hi Everyone,

Just wanted to let you all know that the team at eNom who are working with Verisign on the migration have not taken a holiday break - like I have for the last few days. They are working day and night on finalizing the migration and ensuring the integrity of the pricing. I will post when this is completed or when a date for completion has been set.

Thanks, Quinn

Hi Quinn, thanks for the update

Is there a date when the premium names are going to be released?

Thanks, John.

 

[dottvfan]

FYI, Quinn is a she (and a fetching one at that!)

My apologies to Quinn. Dan are you with eNom or Demand Media?