.CO promo

[aelko]

$1.95 at sav.com

 

[branding]

What is the issue with SAV?

A lot. They're cheap but their services are buggy. Transfers not working. Domains disappearing, domain settings miraculously changing, and the list goes on.

Check out the SAV thread for a full readup.

Namesilo has a 2.49 offer, well worth the extra 1.50.

 

[falez]

Neustar doesn't set 60 day lock, should work...

So I asked namespro.ca about this and here is what they said:

"A domain can only be transferred once every 60 days. That is, if you transfer a domain from one registrar to another, you can transfer it again after 60 days."

Are they lying to me?

Is Neustar the registry that operates the .CO TLD?

 

[Jurgen Wolf]

Is Neustar the registry that operates the .CO TLD?

Yes.
And if your current registrar is not competent - this is another story.

 

[Jurgen Wolf]

Just try to transfer...
Don't ask anybody.

 

[Jurgen Wolf]

"A domain can only be transferred once every 60 days. That is, if you transfer a domain from one registrar to another, you can transfer it again after 60 days."

This statement is wrong a few years already.
And depends only on the corresponding registry and optionally on the losing registrar (for example, Dynadot doesn't prevent the outgoing transfers regardless of when initiated).

 

[falez]

Just try to transfer...
Don't ask anybody.

Just try to transfer...
Don't ask anybody.

i tried, but i cant seem to find the option to transfer out anywhere, only transfer in :/ otherwise i wouldve just transferred out based on what you told me.

this makes me angry

do you know where i should look to find this stuff in writing, so that i can point it out to them and hold them accountable?

 

[Jurgen Wolf]

Disable TransferLock in your control panel.
You may also disable Privacy.
Find AUTH codes and then start the domain transfer at 1and1...

p.s. I don't know your Canadian registrar, never used it.

 

[Jurgen Wolf]

p.s. I don't know your Canadian registrar, never used it.

Looks that your registrar works via tickets only...
https://www.namespro.ca/KB-how-do-i...rieve-the-authorization-code-for-a-domain.asp

 

[falez]

Looks that your registrar works via tickets only...
https://www.namespro.ca/KB-how-do-i...rieve-the-authorization-code-for-a-domain.asp

i have emailed them, so i have their support email address: [email protected]

i sent them an email and they said in their response that they cannot transfer it for 60 days if it has already been transferred... :/

i will try unlocking the domains to see if that helps

 

[Jurgen Wolf]

If status OK in WHOIS - then your domains are unlocked already, so just AUTH codes are needed.

 

[falez]

If status OK in WHOIS - then your domains are unlocked already, so just AUTH codes are needed.

i really do not wish to unlock the privacy stuff because they are domains used for a business :/

on the other hand, i am not even sure the domains are locked. additionally, i cant seem to figure out how to unlock domains on their platform if they are locked.

i have sent them another email and i sent neustar an email asking for help

i did find the registrar's support article on unlocking domains there to retrieve auth code:
https://www.namespro.ca/KB-how-do-i...main.asp?sID=75B5AA40B2F64833AD3A2D14B2E38C29

 

[Jurgen Wolf]

60 day policy by ICANN is deprecated since Dec'2016 (according to their current IRTP).
Nowadays it is fully optional for registries (WHOIS status: serverTransferProhibited) and for registrars (to block the transfer-outs or not).
And it is for gTLDs only. .CO is NOT gTLD, but ccTLD of Colombia.

TransferLock is visible in WHOIS as clientTransferProhibited status.

 

[Jurgen Wolf]

i did find the registrar's support article on unlocking domains there to retrieve auth code

Link to this article was posted by me above, you missed it.

 

[falez]

Link to this article was posted by me above, you missed it.

Thanks so much Jurgen <333 I will bring this to their attention.

By reading the registar's support article, I learned that the only way to unlock is by emailing them and requesting this... So this is what I have done. Now we wait.

After this experience, I certainly have nothing good to say about this registrar. Namepros.ca should be avoided like cancer.

 

[Jurgen Wolf]

I just edited my post #37, so read it again...
And check WHOIS for your domains...

 

[falez]

I just edited my post #37, so read it again...
And check WHOIS for your domains...

Okay, I have checked that value for all of my domains, which are displaying:

Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited

I have formally requested that they unlock the domains and provide me with the auth codes, as their article suggests doing. I guess all I can do now is wait for Namespro.ca to respond.

Thank you so much again for your help <3

 

[Jurgen Wolf]

Namesilo has a 2.49 offer, well worth the extra 1.50.

They reg tons, that's why even 10 cents matter for them.

 

[Jurgen Wolf]

Okay, I have checked that value for all of my domains, which are displaying:

Domain Status: clientTransferProhibited

It means that your domains are locked at your registrar, just standard TransferLock (security feature).
It has no any relations to 60 day policy. But must be disabled.

 

[falez]

I just edited my post #37, so read it again...
And check WHOIS for your domains...

Below is my email correspondence with Neustar.

Neustar is claiming that there is a 60-day lock after a domain is transferred?



--------------- Original Message ---------------
From:
Sent: 5/2/2021
To: [email protected]
Cc:
Subject: Help

I bought some .CO domains about a 1 year and 2 months ago.

I transferred them from the original registrar to a new one about 2-3 weeks ago.

Now, I am trying to transfer them again to yet another registrar because a deal on .CO transfer prices came to my attention a few days ago.

However, the current registrar is telling me that they are incapable of transferring a domain that has already been transferred in the last 60 days.

I have been told by somebody else that Neustar places no such restrictions on .CO domains. Is this in writing somewhere?

I really wish I did not have to bother you with this, but can you please help?!!!

I feel like my domain names are being held hostage right now.

Thanks,
[my name]

--------------- Neustar Message ---------------
.CO INTERNET Support - Neustar <[email protected]>
Sun 2021-05-02 3:28 PM
To:

Greetings [my name],

Thank you for contacting .CO Support at Neustar.

Their is a 60 day transfer lock right after a domain is transferred. Please direct any other question to your registrar.

Please feel free to contact us if we can be of additional assistance.

Kind Regards,

Security Team

.CO INTERNET
+1 (866) 123 1234 (English)
+57 (320) 899 25 99 (Español)
[email protected] | Follow us @dotco

 

[Jurgen Wolf]

Do you see serverTransferProhibited in WHOIS?
If lack of this status - then your domains are NOT locked by Neustar.
They can be locked for 60 days only by your registrar.

 

[falez]

Do you see serverTransferProhibited in WHOIS?
If lack of this status - then your domains are NOT locked by Neustar.
They can be locked for 60 days only by your registrar.

Domain Status: clientTransferProhibited is the status according to Gandi.net's WHOIS check.

So, yes, it is locked by Namespro.ca. I am going to have to wait until Namespro.ca responds to my email.

 

[Jurgen Wolf]

clientTransferProhibited and serverTransferProhibited are 2 different statuses.
1st is used at registrar level and can be disabled/enabled at any time...
2nd is applied by the corresponding registry (60 day lock), nowadays only Afilias and CentralNic still use it for their TLDs.

 

[falez]

clientTransferProhibited and serverTransferProhibited are 2 different statuses.
1st is used at registrar level and can be disabled/enabled at any time...
2nd is applied by the corresponding registry (60 day lock), nowadays only Afilias and CentralNic still use it for their TLDs.

Yes, I am aware of that and my response to Neustar was to that effect.

Below is the following correspondence with Neustar.

Again, I guess the only thing I can do at this point is to wait for Namepros.ca to respond?


--------------- Original Message ---------------
From: [my name]
Sent: 5/2/2021
To: [email protected]
Cc:
Subject: Re: Case# [number] - Help

Hm... but the status on the domains is: Domain Status: clientTransferProhibited

The lock seems to be implemented arbitrarily by the registry.

Please help.

Thanks,
[my name]

--------------- Neustar Message ---------------
Greetings Registrant,

Thank you for contacting .CO Support at Neustar.

60 day lock is outside of the clientTransferProhibited. Which is a statue place by the registrar. Please direct any question to your registrar.

Please feel free to contact us if we can be of additional assistance.

Kind Regards,

Security Team

.CO INTERNET
+1 (866) 123 1234 (English)
+57 (320) 899 25 99 (Español)
[email protected] | Follow us @dotco

 

[Jurgen Wolf]

This statement is wrong a few years already.
And depends only on the corresponding registry and optionally on the losing registrar (for example, Dynadot doesn't prevent the outgoing transfers regardless of when initiated).

In the past was even thread on NamePros where OP transferred his .com to Dynadot and after 2 weeks moved it to Uni.

 

[falez]

@Jurgen Wolf

Namepros.ca responded just now. I guess I will provide them with the link to the ICANN article you posted earlier and we will wait to see their next response.



--------------- My Message ---------------
On Sunday May 2, 2021 16:04:43 PST, you wrote:
**************************************************************
I appreciate your prompt reply.

Neustar, which operates the .CO registry, does not have any such a restriction on their domains...

Can you tell me where within the Namespro.ca dashboard I can transfer out the domains or help me in generating auth codes?

Thanks



--------------- Namespro Message ---------------
Hello [name],

Thank you for your reply. This is a ICANN policy, and it applies to all domains:

Details:
++++++++++++
https://www.icann.org/resources/pag...nsfer a domain,is no registrant email address).
++++++++++++

Specifically:
++++++++++++
Registrars also have the option of denying a transfer request within 60 days from when you last transferred the domain name to a different registrar.
++++++++++++

That said, please reply here and let us know what is the domain name you are referring to, and we will unlock it for you. It is up to the new registrar if they will transfer it.

Sincerely,
Namespro.ca Team
Register with Confidence
------------------------------------------------------------
Website: https://www.namespro.ca
Twitter: https://www.twitter.com/namespro
Facebook: https://www.facebook.com/namespro
------------------------------------------------------------