Hello,
I need an advice for this annoying strategy in domain industry..
I've seen this in most of the registrars every time you register new domain they set it auto-renewal true with renewal fee is horrendous price. and if you happen to forget any domain on this registrar with your credit card bound to this website they charge you with their high price and no refund back.. and they call this as business.
Trying to understand whether is scam or shady way or just business way it is... do we have consumer rights against it?
Registrar forcing for auto-renewal and then auto-charging to credit card the price they want and if customer say i don't want to renew it just refund back money to credit card..
they refuse doing it and stating "Terms and Conditions, we cannot provide a refund on domain names as these are personalised items."
what is it personalized items? does it make it qualified non-refundable product?
where is the consumer rights? could i refund any product after certain days?
Please help me to understand this, and what can we do against this registrar that's not refunding money back to credit card.
thanks to all.
I need an advice for this annoying strategy in domain industry..
I've seen this in most of the registrars every time you register new domain they set it auto-renewal true with renewal fee is horrendous price. and if you happen to forget any domain on this registrar with your credit card bound to this website they charge you with their high price and no refund back.. and they call this as business.
Trying to understand whether is scam or shady way or just business way it is... do we have consumer rights against it?
Registrar forcing for auto-renewal and then auto-charging to credit card the price they want and if customer say i don't want to renew it just refund back money to credit card..
they refuse doing it and stating "Terms and Conditions, we cannot provide a refund on domain names as these are personalised items."
what is it personalized items? does it make it qualified non-refundable product?
where is the consumer rights? could i refund any product after certain days?
Please help me to understand this, and what can we do against this registrar that's not refunding money back to credit card.
thanks to all.
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