Anyone knows how to contact the registrar OwnIdentity.com?

[meken]

A domain was grabbed by snapnames.com, and the control panel was at bigrock.com.

When I tried to tranfer it out, I found I cannot change the registrar lock. I contacted Bigrock.com, they told me the registrar connection with OwnIdentity.com was shut down, I have to contact OwnIdentity.com myself.

However, I tried to contact ownIdentity.com, they never responsed.

Any idea?

I also asked Bigrock.com to contact them, but it seems they also failed.

 

[nguanon]

They do response but very very slow.
They might ask you to pay a stupid activation fee for the reseller account in order for you to manage the domain.