question Afternic payment failure

[amandadisanayaka]

Someone bought my domain which I bought from godaddy and listed on afternic via fast transfer on 16th June 2022. Domain got transferred automatically on 21st June 2022. Payout date was scheduled for 24th June 2022. But still I have not received the payout. I chose ACH transfer option. Usually I get the payment exactly on the scheduled date. I was keeping this domain for almost 8 months Please help me to sort this out. @Joe Styler

 

[Edukar]

Hi, @Joe Styler. What about Payoneer payouts? I am ready to place 300 domains on Afternic right now, if there is such an opportunity. Other domainers will join too.

 

[Joe Styler]

It is something we are discussing but there are no immediate plans to add it.

 

[Edukar]

It is something we are discussing but there are no immediate plans to add it.

I'm sorry to hear that. We live in a rapidly changing world and urgent decisions need to be made for your company to thrive. Using the example of the latest Afternic bugs, it seems that you do not value your customers.

 

[ajthegreat]

Just wondering to the 2 people in the thread who sold domains how long it finally took after transferring the domain to Afternic before you were finally paid. The domain I sold was transferred almost 3 weeks ago and the domain agent who originally approached me for the sale has completely ghosted any of my emails.

 

[deepak2512]

I made a sale of a Domain on the 1st October and my dashboard says payment expected to complete on 5th October. I sent several emails to afternic re this but I'm yet to receive my payment in my bank account. Once they replied that they are having issues with echeque and have now sent.

Now to my shock I again got this email saying payment of USD XXX got rejected and this amount shows $30 less than what I was to receive(did they deduct $30 for payment not going in first attempt?)
This is the email I got today:
"We have tried to process your payment of USD XXX to you, but it failed.

The payment failed for the following reason: Make sure all provided parameters are valid, including: Bank code, Branch code and Account number."

FYI, let me tell you I have the payment setup for a long time now and have received payments from Afternic several times before too, still this time it keeps getting rejected. I tried to update the payment method again with the same details few days back, but again it seems to be getting rejected. Can anyone pls Let me know where exactly the problem is? I am still awaiting their reply to my last email.

Thanks