What is wrong with you Namebright ?

Well you can always tell them you want all your domains unlocked and all the auth codes to transfer them. They'll probably make you send in your ID to make sure you're the owner but AFAIK per ICANN rules once you request that they have 5 days to give it to you. Someone can correct me if I am wrong.

Godaddy's fine ,Microsoft's fine ,

Ryan217 said:

Well you can always tell them you want all your domains unlocked and all the auth codes to transfer them. They'll probably make you send in your ID to make sure you're the owner but AFAIK per ICANN rules once you request that they have 5 days to give it to you. Someone can correct me if I am wrong.

Click to expand...

they can simply fix the problem ,then I am able to log in ,there will be no problem anymore

they just refused to do that ,it's their responsibility to do so

what went wrong with their 2step verification system ?

you said your domains keep expiring.. and then you also said they are auto renewing... im bit confused as to what is going on here.

since u said they addmitted the issue is on their end not yours... didn't it affect everyone else who had 2sv? it would be odd if this affected many/all 2sv users.. and they'd not be fixing it.. for 45 days or more. imo

gl

Have them unlock all domains and export the CSV of your entire portfolio. Sean is generally fast to respond if you direct your questions to him via support email.

What is the issue or error you are getting?

Works fine here

... there is a chance that the clock on your authenticator application or pc, phone, tablet has become desynchronized with the 2-step verification service. Check if your clock is set to the correct local time/date or enable time sync.

DanSanchez said:

Have them unlock all domains and export the CSV of your entire portfolio. Sean is generally fast to respond if you direct your questions to him via support email.

What is the issue or error you are getting?

Click to expand...

they do respond , keep saying sorry , ,the admitted something went wrong with their two-step service

BrandChimp said:

Works fine here

Click to expand...

Some

Lox said:

... there is a chance that the clock on your authenticator application or pc, phone, tablet has become desynchronized with the 2-step verification service. Check if your clock is set to the correct local time/date or enable time sync.

Click to expand...

Thank you , but this issue is not on my side ,it's theirs

I just couldn't understand why they refused to fix the problem ..it's okay they renewed few of my domains , the thing is I can't control my domains ,they can simply just fix the problem ,then there will be no questions

CFO - please PM me your account username and I will look into it for you.

Namebright admitted the problem they have ,and they chose not to fix the problem ,instead ,they asked me to remove this 2-step ,they auto renewed 5 of my domains ,and whois privacy service ,that's okay ,but may I ask ,it's your problem ,why do I have to to comply ? please remember you caused me that many troubles

and the most important thing is ,the domains I owned ,are very vavlueable to me ,I need 2-step to protect my domains , what's wrong with you ?

you can call me ,or email me , anything you want just ,let me in

Thank you, got your info, we will investigate.

Rebies said:

Thank you, got your info, we will investigate.

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Thank you ,before you made some changes ,at least you could let your users know about it ,like this one ,if you notified me already ,I could just remove it ,or change a phone number to receive the verification code

not ,just need your users to comply

Careful of the 2-step, some dance lessons my be required

I seriously don't feel there was a need of this thread at this time. You have an option to bypass the 2 step so take it and problem solved for the moment.They said they are not able to fix the problem at this time. Once you renew your names start a new ticket for 2 step verification re-enabling.

cfo said:

Somehow ,their two-step verification system went wrong ,it's been more than 45 days (they admitted)

My domains are expiring ,I can not log in, I have many domains with them,I still need the 2-step to secure my account , they auto renewed My domains ,the thing is they refused to fix that problem,and My domains keep expiring ,I wanna transfer My domains away to another registrar ,if they don't fix that problem , I am not able to do that

that's how you do your business ?

if you got a problem ,just fix that !!!!!!

Click to expand...

hello

I have the same problem with you, see:
https://www.namepros.com/threads/na...er-cant-receive-7-digit-code-or-call.1230635/

NameBright two-step verification system have bug. now many china user can't receive 7 Digit Code or call. cause china user can't login namebright.

Rebies said:

Thank you, got your info, we will investigate.

Click to expand...

hello

I have the same problem with you, see:
https://www.namepros.com/threads/na...er-cant-receive-7-digit-code-or-call.1230635/

NameBright two-step verification system have bug. now many china user can't receive 7 Digit Code or call. cause china user can't login namebright.

and maybe many user can't receive 7 Digit Code or call. cause many user can't login namebright.

namebright still can not fix this bug!

namebright.com two-step verification system went wrong once again!
it's been more than 30 days I can not login my namebright account (they admitted)

https://www.namepros.com/threads/at...ut-all-your-domain-at-namebright-com.1231385/

if you use namebright.com, maybe you will can't login your namebright account in future In your country!

namebright.com two-step verification system have bug ,some country user can't receive 7 Digit Code or call after set two-step verification. cause can't login account.

namebright still can't solve this bug and problem,I can't receive 7 Digit Code or call after set two-step verification. I still can't login my namebright account!

this bug maybe contain your country. you will can't login your namebright account.and they refused to fix this problem and bug.

maybe next can't login namebright account people is you!

@Rebies
@JBubba
@Natalie Lynch