status-resolved Feedback on thread 1020185

JB Lions · May 25, 2017

TheDot.shop said:
As a side note to all of this great debate, for those that may have missed it, this was brought to the forefront because a few days ago, someone thoughtlessly, did in fact post a screenshot of a DM and was promptly and rightfully so, jumped on by many members. The poster subsequently, and unsuccessfully tried to get the post removed and also profusely apologized about a half dozen times to the other member and the community at large for their lack of professionalism by doing so. So, in retrospect, the community policed itself properly, like Eric is claiming NamePros likes it to do. And finally, in my first 5 months as an active member on NamePros it was the very first time I have seen a DM publicly shared, so I don't think anyone should be worried about using the DM system if it works for you!

Actually nothing was done about it - https://www.namepros.com/threads/400-000-for-a-domain-on-namepros.1020185/

Even tho the threadstarter requested it and I'm sure the guy selling onlinetv probably doesn't want it out there either.

Screenshot, post is still there. Good way to lose members. NP is basically allowing people to post private messages, some of these business dealings, like this one in public. Maybe he didn't want that public.

Eric Lyon said:
We would only get involved if there was a rule violation, such as private personal information being shared:

Ok, just wanted to clarify. So you can post private business dealings/discussions in public. Even if one the participants doesn't want it and tells you, doesn't matter, it stays.

If you look at the screenshot under Conversation Participants it says:

king112233
onlinetv - who will probably never post here again

I think maybe add an *

*possibly the rest of Namepros as well

So it is.

Related:

Internet.Domains · May 25, 2017

Eric Lyon said:
As with most things in life, it comes down to intent. If it's shared in malice, then it could be considered unprofessional. If it's not shared with bad intentions, then there are many instances where I can see it being perfectly professional and not bothersome to either party.

Eric, with all due respect the original post that inspired JB to discuss this issue, was arguably malice. It was shared with "bad intent". Due to the malice, the public sharing of a Direct Message (same as a Private Message) is completely unprofessional. When the OP made the realization of the mistake and apologized, there should be a recourse as this can now be "bothersome" to both parties....In your own words you should delete the mistake. Respectfully

Internet.Domains · May 26, 2017

Eric Lyon said:
Hello,

Please understand that it's unlikely that we will change this policy (Keep reading for solution ideas), and we've given multiple reasons for why that is, which I suggest everyone read here, here, and here. The hacking/security explanation is a small part of the reason but shouldn't be exclusively focused on. A blanket rule that direct messages can't be shared is not a sensible solution.

We would be more likely to add rules around what can't be shared, like this:

https://www.namepros.com/posts/6170662/

I suggest that we make recommendations for what type of content can't be shared on NamePros, regardless of whether it came from an email, direct message, instant message, etc. It's unlikely that direct messages are going to be treated differently than other mediums like instant messages (Skype, Slack, etc.) and emails. If you can take a message that you received on Skype/Email from someone and post it on NamePros, then you will be allowed to do the same if that message is in a direct message.

It'll be more productive if we shift the conversation that direction and discuss what shouldn't be allowed to be shared on NamePros at all, regardless of its source (Regardless of Where it came from).

That means that we will make reasonable efforts to prevent anyone from accessing private content. It does not mean that we will prevent members from sharing content that they legally have a right to share.

I hope that helps,

The post that inspired this thread breaks existing rules as it was malicious. In addition the OP was sincerely apologetic and asked for the thread to be removed. None of this has anything to do with cyber-security measures, hacking, emails, rules or lack of, etc. etc. I won't beat a dead horse, but I remain surprised the thread is not removed because I have seen threads removed for much lesser offenses.

MapleDots · May 26, 2017

Internet.Domains said:
The post that inspired this thread breaks existing rules as it was malicious. In addition the OP was sincerely apologetic and asked for the thread to be removed. None of this has anything to do with cyber-security measures, hacking, emails, rules or lack of, etc. etc. I won't beat a dead horse, but I remain surprised the thread is not removed because I have seen threads removed for much lesser offenses.

You have a good point but what would be better for the community? Leaving the topic open teaches new and old members a lesson of what not to do. The topic is a great read for a newbie or anyone else thinking about posting the contents of a PM. I doubt that anyone reading it would make the same mistake. So unless the second party involved also complains it might be a good learning experience for everyone to keep the topic up.

Internet.Domains · May 26, 2017

MapleDots said:
You have a good point but what would be better for the community? Leaving the topic open teaches new and old members a lesson of what not to do. The topic is a great read for a newbie or anyone else thinking about posting the contents of a PM. I doubt that anyone reading it would make the same mistake. So unless the second party involved also complains it might be a good learning experience for everyone to keep the topic up.

I am not seeing how keeping the post public has anything to do with making the community better.... Or how does posting Direct Messages, that are meant to be private, make the community better?... I feel it hurts trust among the community members as they may be less inclined to use the Direct Message system. Direct Messaging is a tool for communication and like all tools, when they are used improperly they can inflict damage.... Having done some research on this subject I can tell you that other forums take a stance among sharing Direct Messages (same as Private Messages) publicly. I just wish NamePros did the same.

Eric Lyon · May 26, 2017

The moderator that handled the report said there was no rule violation. I will review the thread myself as soon as I catch up on other work and let you know.

MapleDots · May 26, 2017

No problems Eric, I understand completely.

Eric Lyon · May 30, 2017

Internet.Domains said:
The post that inspired this thread breaks existing rules as it was malicious.

I've reviewed the thread and I don't see a rule violation at this time. Heated debate is allowed, however, personal attacks and threats are not, which it doesn't appear happened. It's a review thread, and while some may not be positive in nature, personal opinions and reviews can be both positive and negative. The OP explains a negative experience/disagreement on the price that they had with another member and that alone is not malicious. The thread is now in the Reviews forum where it belongs.

We have two poll threads open right now relevant to this thread. We invite everyone to participate:

Hope that helps and thanks for understanding.

status-resolved Feedback on thread 1020185

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