Best posts by Escrow.com Support

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  1. Escrow.com Support

    Escrow.com Our funds are pending for the 3 days.

    Hi, We'd like to check this transaction and help you sort it out. We've sent you a DM to discuss this further. Please check it out.
  2. Escrow.com Support

    Escrow.com rejected my Proof of Address document!

    Hi @Hussein Ali, Yes, that's correct. For transactions $3K and above, Escrow.com users will need to complete personal verification if using a personal bank account and company verification if using a company bank account in making/receiving payments. Let us check your submitted documents so...
  3. Escrow.com Support

    [RESOLVED] Escrow.com lost buyers $1,250 payment

    Apologies for the previous message. We're glad that this has been sorted out with the Buyer's payment received in the transaction. We will be closely monitoring it as well so let us know if you encounter any issues.
  4. Escrow.com Support

    [RESOLVED] Escrow.com lost buyers $1,250 payment

    Hello X7 Ryan, We're glad to see that you've received your payment. We appreciate your patience while we sorted out the Buyer's payment. Feel free to contact us back if you have other concerns. Have a good day!
  5. Escrow.com Support

    No reply from Escrow.com - Should I be worried?

    Yes, that is correct. It looks like you have already selected the transfer type (Auth Code). The details on how to proceed after the "Please transfer domain now" message in the transaction were actually as a response for RJ's question above. Sorry for the confusion. We'll keep monitoring your...
  6. Escrow.com Support

    Escrow.com domain-name-holding

    Hello Mlebo, We're glad to hear your interest in our domain name holding service. We have a dedicated team handling domain name holding transactions, feel free to contact us via email at [email protected] for any concerns regarding this. We're available Mon - Fri (7 am - 12 am) PST.
  7. Escrow.com Support

    Transfer of domain held by Escrow.com at GoDaddy to my DynaDot failed twice so far

    Hello Xynames, We apologize for any inconvenience caused by the first two attempts. We're really glad to see that the transaction is successful now. Feel free to send us a message if you ever need assistance again. Thank you.
  8. Escrow.com Support

    Seeking an alternative to Escrow.com

    We understand that some may find this a complicated step to go through. However, the verification process is there to make the transaction safe and secure for both buyer and seller. In any case, we'll respect your decision, just know that we'll be here to assist you should you choose to use our...
  9. Escrow.com Support

    Seeking an alternative to Escrow.com

    -- Hi BlackCatsAreNice, We understand that your having some difficulties with a transaction and the verification that comes with it. We'd like to help you and make this transaction smoother. Please send us a private message with your transaction ID so we can discuss this further.
  10. Escrow.com Support

    Escrow.com - Very bad services

    Hi Sniper2009, We apologize if the response your received via email made you feel that we disrespected you and for any inconvenience this may have caused you. We assure you that this is not the kind of experience that we want for our users. As we've mentioned via direct message, the transaction...
  11. Escrow.com Support

    Escrow in Pakistan

    We've just sent you a private message.
  12. Escrow.com Support

    Escrow in Pakistan

    We've sent you a private message.
  13. Escrow.com Support

    Does (Can?) Escrow.com payout to a PayPal Account.

    We are unable to release funds to third-party payment services like Transferwise nor any debit or credit cards like AMEX.
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