Best posts by Escrow.com Support

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Escrow.com and Domain Holding Transaction

Hi @inforequest, If the Buyer is managing DNS, it means that the Buyer provides us with name servers needed to have the domain name zone file point to their hosting company. That way, they have the needed domain to actually build content on to the domain name. This is $25/month for your domain...
- Points: 11
- Post #7
- Sep 24, 2020
- Section: Escrow Service Reviews
Escrow.com and Domain Holding Transaction

You're welcome! :) For DNH transactions, generally, the 1st payment would have to be received from the Buyer first including the escrow fees and holding fees (depending on the agreement). After which, Escrow.com will be purchasing the domain name to one of our registrars and that's when the...
- Points: 10
- Post #9
- Sep 24, 2020
- Section: Escrow Service Reviews
Escrow.com and Domain Holding Transaction

Hi Cal734, In using Escrow.com, the domain would be in Escrow.com's domain holding service posession so the Buyer will not be able to sell it to anyone else. DNS only allows access to the domain, not ownership. If the contract is complete and payment's not made, the Seller can start cure...
- Points: 10
- Post #5
- Aug 13, 2020
- Section: Escrow Service Reviews
Escrow.com is now a waste of time for domainers

Our product team is working on features for the website where parties will know immediately if the payment can be accepted or not as long as both parties have finished their account registration and their profile details are complete. Currently, we have a feature in place in which the Buyers...
- Points: 4
- Post #118
- Jan 9, 2020
- Section: Escrow Service Reviews
Escrow.com blocks login with Safari browser today

UPDATE: This should be fixed now. Please send us a DM if you're still encountering any issues accessing the site or logging in to your Escrow.com account. Thanks!
- Points: 3
- Post #4
- Nov 6, 2020
- Section: Escrow Service Reviews
I am sick of ESCROW.com Verification rejections

We are glad to know that your account verification is already approved. As for @Haroon Basha's documents, we have been coordinating to him directly and has messaged him since for updates.
- Points: 3
- Post #17
- Jul 9, 2020
- Section: Escrow Service Reviews
Escrow.com is now a waste of time for domainers

Hello PAKB, We have responded to your concern via [email protected] and we have also replied to your private message. We are keeping an eye on your transaction and we will give you an update if there is anything needed on your end to proceed with the transaction. To avoid confusion as well...
- Points: 3
- Post #67
- Jan 8, 2020
- Section: Escrow Service Reviews
advice Escrow.com procedure

The receiving registrar may be depending on where the domain is coming from and/or what the Buyer's receiving registrar will be - all of which will be determined and evaluated by the concierge specialist who would be closely coordinating with both parties to ensure seamless transfer and...
- Points: 2
- Post #7
- Oct 19, 2021
- Section: Domain Buying and Selling Discussion
advice Owner in Russia, need advice

Thanks @Future Sensors for tagging us and thanks @btlee for letting us know about this. Yes, I'm afraid that Russia is one of the unsupported locations at this time and we see you have mentioned here already that you spoke to one of our reps and have been refunded quickly. We sent you a DM so...
- Points: 2
- Post #9
- May 5, 2021
- Section: Domain Buying and Selling Discussion
What do you look for in an Escrow Service?

Escrow.com currently has the Concierge service for domain transfers (without content) which adds convenience and protection to both Buyer and Seller. The Seller only needs to transfer the domain to one of Escrow.com's secured registrar accounts and then once we are holding the domain, we can...
- Points: 2
- Post #35
- Feb 3, 2021
- Section: Escrow Service Reviews
Escrow.com blocks login with Safari browser today

Hi @xynames Thanks for letting us know about this. Our engineering team is currently aware of this and we are investigating it further. We'll keep you posted for updates.
- Points: 2
- Post #2
- Nov 6, 2020
- Section: Escrow Service Reviews
Is Escrow.com foolproof?

Hi @Brian Klug It is correct that Escrow.com, as a licensed escrow company, only basically secures the funds between you (the Seller) and the Buyer until all the terms in your agreement are met. That means all the details of the domain transfer will have to be coordinated directly between you...
- Points: 2
- Post #4
- Oct 14, 2020
- Section: Escrow Service Reviews
advice SCAM.. or not..?

Escrow.com does not currently support any cryptocurrency or bitcoin whether as the merchandise being transacted or as payment method.
- Points: 2
- Post #4
- Sep 26, 2020
- Section: General Domain Discussion
Why eScrow is very restricted ?

Hi Ahmed, Thanks for letting us know about this. We sent you a direct message to get confirmation of your account details. Looking forward to hearing from you.
- Points: 2
- Post #2
- Aug 25, 2020
- Section: Escrow Service Reviews
No reply from Escrow.com - Should I be worried?

Hi @loano1 , We sent a private message to you to confirm which transaction ID and domain name it is so we can check. Looking forward to hearing from you. From My Transactions, after selecting the transaction ID and clicking the "Continue" button from the "Please transfer domain" page, the...
- Points: 2
- Post #5
- Jul 9, 2020
- Section: Escrow Service Reviews
advice Escrow.com procedure

Yes, @biggie 's reply is correct. Thanks! @stevo and his Buyer can add the Concierge service in their transaction with Escrow.com, if they haven't added that yet, so our dedicated concierge specialists can assist them with the actual transfer of domain. Seller's protection is that once funds...
- Points: 1
- Post #5
- Aug 11, 2021
- Section: Domain Buying and Selling Discussion
Escrow.com inspection period

Hi @alcy! Escrow.com's inspection period is in place to protect both parties (Buyer and Seller) such that 1) the Buyer has the option to accept or reject the domain (or merchandise/services) if it's not what both parties agreed to, etc. and 2) for the Seller to also be able to respond by...
- Points: 1
- Post #20
- Jul 26, 2021
- Section: Escrow Service Reviews
Seeking Afternic escrow alternative

Hi @ReallyBigIdea.com ! We've sent you a direct message. Happy to assist you with any questions you may have. Thanks!
- Points: 1
- Post #6
- Mar 31, 2021
- Section: Escrow Service Reviews
question Anyone having problems logging into Escrow.com?

Hi, thanks for letting us know about this. Our engineers are investigating about this and this should be okay now. Let us know if you're still encountering any issues and we'll be happy to check further via DM. Thanks!
- Points: 1
- Post #4
- Jan 26, 2021
- Section: Domain Buying and Selling Discussion
Is Escrow.com foolproof?

Hi @JB Lions, Yes, we have our chat and email support open on weekends. However, our phone support is only available during weekdays, Mondays thru Fridays from 8:00 a.m. to 4:00 p.m. Pacific time at 888-511-8600. Payments processing and approvals follow the bank processing times, typically on...
- Points: 1
- Post #21
- Oct 20, 2020
- Section: Escrow Service Reviews