Best posts by Escrow.com Support

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  1. Escrow.com Support

    Is Escrow.com foolproof?

    Hi @JB Lions, we sent you a DM so we can review and help check what else is needed from the Buyer's side with your specific transaction. Thanks!
  2. Escrow.com Support

    Is Escrow.com foolproof?

    1. If the Buyer never logs in to confirm receipt and you confirm that you still have possession or complete control of the domain (sending proof of ownership, etc.), this will be checked by our review team and you can request to cancel the transaction if it's no longer pushing through. Our phone...
  3. Escrow.com Support

    Why is Escrow.com sending me a bill prior to disbursement?

    Hi @WhoaDomain.com, Thanks for bringing this to our attention (and thanks to @RevolutionaryDomains for tagging us, we appreciate it!). Sellers using Escrow.com are not required or asked to send upfront payments just to get disbursement for a transaction that is set up in our platform. We sent...
  4. Escrow.com Support

    Why eScrow is very restricted ?

    Hi CaseWrap, We do have our own internal KYC/AML process and we're not connected with "Su.mSum". You may want to check out this article on how we handle the identification documents being sent to us...
  5. Escrow.com Support

    Flippa and escrow fee

    Hi @shojib, In the screenshot, the $19 is the Flippa fee, and not the escrow fees. For said transaction, it was actually the Buyer who paid the escrow fees. The $20 amount, on the other hand, is the disbursement fee for Sellers using a non-US bank account for international wire transfers. For...
  6. Escrow.com Support

    Escrow.com is going down the drain | Unprofessional behaviour

    @NetworkPearl, we're sorry to hear about this experience. Thanks for letting us know about this. Know that we do not take this feedback lightly and we'd like to investigate the transactions you mentioned. We sent you a private message here to confirm the specific transaction details. Looking...
  7. Escrow.com Support

    Why eScrow is very restricted ?

    Hi Ahmed, Thank you for your feedback. We'll take that as a suggestion and review it to improve our services. For now, we'll need to follow the verification protocols. Your cooperation would be highly appreciated.
  8. Escrow.com Support

    I am sick of ESCROW.com Verification rejections

    Hi Haroon, We understand if it seems like we're just repeating what you're receiving via email. We can't help it since our verification is very specific with the documents that we can accept. We've already coordinated this with our verification team and they mentioned that we can accept your...
  9. Escrow.com Support

    question How escrow service work (Full detail)?

    Escrow.com verifies the receipt and transfer of domains first. After we confirm that the buyer received the domain, and once we verify that the domain has been transferred to the buyer or the buyer's inspection period has ended without the buyer further updating us, we will release the funds to...
  10. Escrow.com Support

    Does (Can?) Escrow.com payout to a PayPal Account.

    Escrow.com releases funds to Sellers via ACH (for those with US bank accounts or those able to receive ACH payments) and wire transfer. The bank account name should match the Seller's name in profile. We do not release funds to any third party payment services such as PayPal or Payoneer.
  11. Escrow.com Support

    analysis Dan.com Markup Fee vs Escrow.com

    Escrow.com's domain name holding service transactions have a term minimum of three months and a maximum of five years. Happy to discuss with you in detail if you have any more questions via DM here or through [email protected].
  12. Escrow.com Support

    Annoying Escrow.com concierge upsell

    Hey guys! Thanks for all your feedback. (shoutout to @gurgeous for communicating this with us also via DM) We've actually recently updated our Start Transaction flow so your suggestions about making the concierge service (or other additional services relevant to your transactions) should be...
  13. Escrow.com Support

    Annoying Escrow.com concierge upsell

    Thanks for letting us know about this. We've sent you a DM. Kindly check.
  14. Escrow.com Support

    Looking for someone who can help and is available in Escrow.com

    Hi @Yong1 , we've sent you DM to get your transaction details so we can look into this and assist you further. Looking forward to hearing from you.
  15. Escrow.com Support

    Hi, Escrow.com, May I know when can I search and export All Closed Transactions?

    Resolved. Glad to assist you!
  16. Escrow.com Support

    Hi, Escrow.com, May I know when can I search and export All Closed Transactions?

    Hi @simmplex , We can send this out to you, no worries. Kindly check your direct message here so we can confirm your account details with us. Thanks!
  17. Escrow.com Support

    Escrow.com did same mistake again: Sending payment to Bank IBAN number instead of bank account

    Hi @Antoine Micallef , Thanks for letting us know about this. We received your email and update via Ticket ID HXZ-122-23954 where you mentioned you are contacting your bank this week. We'll proceed with our discussion in the same ticket and we'll also open a direct message here with you for...
  18. Escrow.com Support

    Indian Bank Rejected Escrow.com Disbursement.Help Please

    Hi @Reeja T Yes, that's correct. You will need to kindly contact your bank to check for the rejection reason and to confirm if there were any incoming payment to your bank account that was rejected. We also sent you a PM here if you have any transaction-specific queries. Thanks!
  19. Escrow.com Support

    Escrow.com Our funds are pending for the 3 days.

    You're welcome. We're glad to hear the transaction is now in progress, as you mentioned in our direct message with you. Do not hesitate to bump our conversation in PM here or contact us through [email protected] for anything else. Have a great weekend! :)
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